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Bosch eBike Systems
Troubleshooting
Display unit Intuvia
Error Code Indicator
The components of the eBike system are continuously and
automatically monitored. When an error is detected, the re-
spective error code is indicated in text indicator
d
.
To return to the standard indicator, press any button on the
display unit or on the operating unit
10
.
Depending on the type of error, the drive unit is automati-
cally shut off, if required. Continued travel without assis-
tance from the drive unit is possible at any time. However,
have the eBike checked before attempting new trips.
Troubleshooting actions may be performed by the
owner except those explicitly noted as “Contact your
Bosch eBike dealer”.
Code
Cause
Corrective Action
410
One or more buttons of the display unit are
blocked.
Check if any buttons are blocked, e.g., by dirt or debris. Clean the
buttons, if required.
414
Operating unit connection problem
Have connections and contacts checked.
418
One or more buttons of the operating unit
are blocked.
Check if any buttons are blocked, e.g., by dirt or debris. Clean the
buttons, if required.
422
Drive unit connection problem
Have connections and contacts checked.
423
Battery pack connection problem
Have connections and contacts checked.
424
Communications error among the
components
Have connections and contacts checked.
426
Internal time-out error
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
430
Internal battery pack of display unit empty Charge display unit (in holder or via USB port).
440
Internal error in the drive unit
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
450
Internal software error
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
490
Internal error in the display unit
Have the display unit checked.
500
Internal error in the drive unit
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
502
Illumination error
Check the light and the associated wiring. Restart the system. If the
problem persists, contact your Bosch eBike dealer.
503
Error of the speed sensor
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
510
Internal sensor error
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
511
Internal error in the drive unit
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
530
Battery pack error
Switch off the eBike, remove the battery pack and reinsert the
battery pack. Restart the system. If the problem persists, contact
your Bosch eBike dealer.
531
Configuration error
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
