4
Troubleshooting
If your appliance develops a fault, please check the following table before making a call to the Helpline.
Technical Specifications
Warning
Electric Shock Hazard:
Plug the device properly into a grounded electrical outlet, please check voltage
and plug type before plug in. If the plug and socket do not match, qualified electrician should install the
proper voltage electrical outlet.
Compliance
The parts have undergone strict product testing in order to comply with regulatory
standards and specifications set by international, independent, and federal authorities.
The products have been approved to carry the following symbol:
Fault
Probable Cause
Action
The unit is not working
The unit is not switched on
Check the unit is plugged in correctly
and switched on
Plug and lead are damaged
Call agent or qualified
technician
Fuse in the plug has blown
Replace the plug fuse
Power supply
Check power supply
Internal wiring fault
Call agent or qualified
technician
The thermostat has not been
set correctly
Set the thermostat to a higher
temperature
The heating element has failed
Call agent or qualified
technician
Model
Voltage
Power
Current
Dimensions
W x D x H
Net Weight
BNKC-
5737C0
120V
1200W
10A
14.57 x 22.56 x 9.65 IN
17.64 LBS
BNKC-
5737C0T
120V
1200W
10A
14.57 x 22.56 x 9.65 IN
18.74 LBS
