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REMOVEL OF MINERAL DEPOSITS
Your kettle should be periodically descaled as the mineral deposits in tap water
may form scale at the bottom of kettle interior so as to cause the operation less
efficiency. You can use the commercially available descaler and follow the
instructions on the package of descaler. Alternatively, you may follow the below
instructions to use the white vinegar.
1. Fill the kettle with 3 cups of white vinegar, then adding water to the amount
so as to cover the bottom of kettle completely. Leave the solution in the kettle
overnight.
2. Then discard the mixture in the kettle, then filling the kettle with clean water,
boiling and then discard the water. Repeat several times until the odor of
vinegar has been flushed away. Any stains remaining inside the spout can
be removed by rubbing with a damp cloth.
WARRANTY CLAIM PROCEDURE
To ensure quick processing of your case, please observe the following instructions:
Please have the till receipt and the item number (S/N: 12345) available as proof
of purchase.
You will find the item number as a sticker on the rear or bottom of the appliance.
If malfunctions or other defects occur, please contact our customer service listed
either by telephone or by email.
If you request any further assistance, please contact us:
Customer service: 1-888-965-8032
