80102
Owner’s Manual
15
Troubleshooting
Problem
Possible Cause
Prevention/Cure
Burner
will
not
light
using
a
match.
No
gas
flow.
Check
if
propane
tank
is
empty.
If
empty,
replace.
If
propane
tank
is
not
empty,
refer
to
“
Excess
flow
safety
valve
reset procedure”.
.
Obstruction
of
gas
flow.
Clear
burner
tube.
Disengagement
of
burner
to
valve.
Reengage
burner
and
valve.
Spider
webs
or
insect
nest
in
venturi.
Clean
venturi.
Burner
ports
clogged
or
blocked.
Clean
burner
ports.
Irregular heat pattern.
Burner
ports
are
clogged
or
blocked.
Clean
burner
ports.
New
burner
may
have
residual
manufacturing
oils.
Burn
grill
for
15
minutes
with
the
lid
closed.
Spider
webs
or
insect
nest
in
venturi
Clean
venturi.
Food
residue,
grease
or
seasoning
salt
on
burner.
Poor
alignment
of
valve
to
burner
venturi.
Clean
burner.
Ensure
burner
venturi
is
properly
engaged
with
valve.
Sudden drop in gas flow or heat.
High
or
gusting
winds.
Turn
front
of
grill
to
face
wind
or
increase
flame
height.
Low
on
propane
gas.
Replace
or
refill
propane
tank.
Excess
flow
valve
tripped.
Refer
to
the
“
Excess
flow
safety
valve
reset
procedure”.
Flare-up.
Grease
buildup.
Clean
grill.
Excessive
fat
in
meat.
Trim
fat
from
meat
before
grilling.
Grease
trapped
by
food
buildup
around
burner
system.
Flashback
[fire
in
burner
tubes].
Burner
and
/or
burner
tubes
are
blocked.
Inside
of
lid
is
peeling
– Carbon build up.
like
paint
peeling.
Turn
knob
OFF.
Disconnect
propane
cylinder.
Leave
lid
in
closed
position
and
let
fire
burn
out.
After
grill
cools,
remove
and
clean
all
parts.
Clean
burner
and/or
burner
tube.
Baked
on
grease
buildup
has
turned
to
carbon
and
is
flaking
off.
Clean
thoroughly.
Check to see if tank is empty. If empty, replace.
If tank is not empty refer to section “
Excess flow
safety valve reset procedure”.
Clear burner tube.
Tank empty.
Obstruction of gas flow.
Burner accidentally extinguished.
Persistent
grease
fire.
Excessive
cooking
temperature.
Adjust
(lower)
temperature
accordingly.
