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Service Request
21
Required Information BEFORE Initiating
a Service Case
The following information is needed to help expedite troubleshooting and to
ensure the correct part(s) are sent if needed for a repair:
1)
What product / model # do you have?
2)
Unit serial number?
3)
Installed by a dealer or direct sale?
4)
Date of installation?
5)
Date of service issue?
6)
Complaint or problem, including any Error Codes?
7)
Has the software been updated?
8)
What part(s) are being requested?
9) Any picture or video will help with troubleshooting or exact part(s) needed.
Содержание F770
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