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Trouble Number 10: Power System

Bob’s battery is disconnected or has absolutely no juice left.

The reason for trouble number 10 can range between the following options:

•

The most likely reason for trouble 10 is that Bob’s battery needs a reset.

Open the battery compartment and unplug the battery.

Wait 10 minutes and reinstall the battery.

Plug Bob directly to his adapter and let him charge overnight.

•

If Bob shows trouble number 10 when placed on his charging station it is because

he is in standby mode and his charging plates are not activated. Press CHARGE

only once on Bob’s screen to activate his charging plates then put him on the sta-

tion.

•

If Bob shows trouble number 10 as soon as he automatically docks on

his charging station, the issue can be one of the following:

Bob is in need of a new charging station. To test this, plug Bob directly

to his adapter. If the issue is resolved charging station is the reason for

Bob’s trouble number.

If the issue persists after manual recharging and checking the battery

connection, it is likely that Bob’s adapter or battery is the cause for the

issue.

Содержание PetHair WP460011

Страница 1: ...OWNER S MANUAL How to employ your intelligent floor cleaner bObsweep PetHair Model No WP460011...

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Страница 3: ...aner Bob is now at your service To see Bob at his best please read the Quick Start Guide and this manual thoroughly Welcome to the bObsweep family and happy cleaning If you have any questions or conce...

Страница 4: ...t Comes in Bob s Box Cleaning Modes Auto 1 Robot Mode 39 Auto 2 Quick Clean 40 Auto 3 Touch up 41 Small area Cleaning 42 UV Light 43 Bob s Anatomy Set Bob s Cleaning Schedule Use Bob s Charging Statio...

Страница 5: ...llenges Troubleshooting Trouble Numbers 76 Home Checkup Test 83 End User Agreement Warranty Information 95 98 92 96 74 104 Sensors Sensors Maintenance 70 Deactivate Edge Sensors 71 Reactivate Edge Sen...

Страница 6: ...or dropped in water contact our customer care center at support bobsweep com Do not handle Bob or his charging station with wet hands use only on dry surfaces Do not use Bob outdoors Bob is not inten...

Страница 7: ...g such as cigarettes matches or hot ashes Do not use Bob to pick up flammable or combustible liquids such as gasoline nor use him in areas where they may be present Do not use Bob in an enclosed space...

Страница 8: ...er 4 Remote Control 5 Flat Head Screwdriver 6 2 Side Brushes 1 Spare 7 Cleaning Tool 8 Pack of Screws Blindfold Stickers 9 Mop Attachment 10 2 Micro Fiber Mopping Cloths 11 Filter Replacement 12 Owner...

Страница 9: ...1 1 2 3 4 5 6 7 8 9 10 11 12 13 14...

Страница 10: ...10 Top View Bumper 1 Signal Transmitter 2 Cover Buttons 3 Display 4 Bob s Anatomy 4 2 1 3...

Страница 11: ...11 Bottom View Charging Plates 1 Front Wheel 2 Side Brush 3 Main Brush 4 ON OFF Switch 5 Dustbin 6 UV Lamp 7 Battery 8 Left and Right Wheels 9 1 2 4 7 3 5 8 9 9 6 1...

Страница 12: ...12 Remote 1 Charging Station 2 1 2...

Страница 13: ...elect Bob s cleaning program MODE 3 Select Bob s cleaning mode CHARGE 4 Send Bob to his charging station START 5 Bob will start cleaning on his default setting UV DIRT TROUBLE NR CAPACITY AUTO SPOT WA...

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Страница 15: ...Getting Bob Ready to Clean...

Страница 16: ...aterials all of which are included inside Bob s box a side brush a flat head screwdriver and a short screw Flip Bob over onto a flat surface Place the side brush over the empty socket on Bob s undersi...

Страница 17: ...ll light up Plug the charging adapter into the side of the charging station The station s screen will turn on Place Bob on his charging station with the metal plates on his underbelly sit ting on top...

Страница 18: ...tation s memory can store the cleaning schedule and current time for at least 8 hours without electricity This will give you plenty of time to re plug the adapter back into the charging station after...

Страница 19: ...19 Bob is now ready to clean Press START or AUTO on the remote and he will clean on his default setting Robot mode Bob s First Clean OR...

Страница 20: ...b s screen will turn off and he will sit quietly awaiting your command to either resume cleaning or go to charge To get Bob back to cleaning Standby Mode Press START on Bob s cover twice Press the ON...

Страница 21: ...21 To send Bob to his charging station Press the ON OFF button on Bob s remote to wake him up then press CHARGE Press CHARGE on Bob s cover twice 1 1 OR...

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Страница 23: ...Remote Control...

Страница 24: ...hange Bob s movements you may select his cleaning speed and patterns using his remote control Power 1 Auto 2 Corners 3 UV 4 Spot 5 Charge 6 Speed 7 Navigational Arrows 8 Pause 9 Remote Control 4 3 2 8...

Страница 25: ...ning on his default mode Robot Corners Bob will start cleaning corners and alongside walls UV Turns the UV light on and off while Bob is cleaning Spot Activates Bob s Spiral Track Charge Sends Bob to...

Страница 26: ...left Pause Pauses or resumes Bob s movements Bob s remote requires 2 AAA batteries not included Do not leave the batteries in the remote if you are not using it on a regular basis Keep the remote at a...

Страница 27: ...sync Bob s remote If you do not hear Bob chirp repeat the process Syncing Bob s Remote Flip Bob s power switch OFF Hold down the PAUSE button on Bob s remote While still holding down the PAUSE button...

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Страница 29: ...Charging Bob...

Страница 30: ...0 feet 3 meters of open space to the front and 2 feet 0 5 meters to the sides Plug the charging adapter into the side of the charging station The station s screen will turn on The transmitter on Bob s...

Страница 31: ...31 Press CHARGE on Bob s cover Bob will start looking for his charging station You may also direct Bob to his charging station at any time by pressing the CHARGE button on his remote Auto Charging...

Страница 32: ...g Station Plug the charging adapter into the charging station The station s screen will turn on Bob will chirp twice to let you know the sync was successful Press and hold the Select Adjust button on...

Страница 33: ...33 Plug the power adapter directly into the inlet on Bob s side above his ON OFF switch then plug the adapter to the wall Manual Charging...

Страница 34: ...4 When Bob is charging the battery bars show his charge level and the word CHARGING will flash Charging Time CHARGING Bob will display the word READY on his screen as soon as his battery is full READY...

Страница 35: ...with his power swtich turned ON If you will not be using him at least once every 5 days turn his side power switch OFF to conserve his battery Conserving Bob s Battery To conserve Bob s battery flip h...

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Страница 37: ...Cleaning Modes...

Страница 38: ...ot Auto 2 Quick Clean 30 mins Auto 3 Touch Up 15 mins On these settings he will automatically maneuver around your home cycling through his different cleaning patterns Spiral Track Waffle Track and Wa...

Страница 39: ...39 Auto 1 Robot Bob will thoroughly cover a large area for just over an hour To select this setting Turn Bob ON Press AUTO on the remote or START on Bob 1 2...

Страница 40: ...ea for 30 minutes To select this setting After 30 minutes Bob enters charge mode and returns to his charging station Press MODE on Bob s cover until you see the word AUTO on his screen Press PROGRAM u...

Страница 41: ...nutes To select this setting After touching up for 15 minutes Bob will enter charge mode and will return to his charging station Press MODE on Bob s cover until you see the word AUTO on his screen Pre...

Страница 42: ...n Press MODE twice The word SPOT will appear on Bob s screen Press PROGRAM once twice or three times to choose Bob s movement pattern 1 indicates Spiral Track 2 indicates Waffle Track 3 indicates Wall...

Страница 43: ...target a 5 x 5 spill zone by spiraling outward from the center and then reversing his movements Waffle Track 4 mins Bob will target a 6 x 5 spill zone by tracing a grid pattern Wall Track 10 mins Bob...

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Страница 45: ...Set Bob s Cleaning Schedule...

Страница 46: ...s of your choosing through his charging station There are 5 buttons on Bob s charging station On Off 1 OK Cycle 2 Time Clock 3 Schedule Program 4 Select Adjust 5 Use Bob s Charging Station These butto...

Страница 47: ...M The station displays 08 00 when it s plugged in for the first time or after being unplugged for over 8 hours To set the current time and day on Bob s charging station Set the minutes Set Current Tim...

Страница 48: ...48 Press the clock button until the digits for hours blink Use the adjust button to select the current hours Press the clock button again to move on to the weekday 1 3 2 Set the hours...

Страница 49: ...Th Thursday Fr Friday Sa Saturday Press the clock button until a weekday symbol blinks Use the adjust button to select the current day Press OK to save each setting within 30 seconds otherwise the ope...

Страница 50: ...ekly cleaning schedule To set Bob s weekly schedule Set the minutes Set Bob s Cleaning Schedule Press the schedule bell button once The digits for minutes will blink Use the adjust button to select th...

Страница 51: ...hours Press the schedule bell button until the digits for hours blink Use the adjust button to select the desired hours Press OK to save or press the schedule button again to move to selecting the wee...

Страница 52: ...selected for cleaning To move between days use the adjust button to move on to the next day If you would like to skip a certain day press the button while the weekday icon is still blinking To desele...

Страница 53: ...back to back cycles mode and will automatically resume cleaning when his battery reaches full charge While the broom sign is on Bob leaves his charging station and begins cleaning EVERY TIME his batte...

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Страница 55: ...Parts Maintenance...

Страница 56: ...attachment You may dampen Bob s mopping cloth with water or cleaning liquid before placing it on his mop attachment Mop Press down on the mop attachment until both sides are secured Align the two pron...

Страница 57: ...t when Bob is cleaning carpets or rugs To do so gently press the tails inward and lift the attachment up Bob s microfiber mopping cloth can be washed manually or in the washing machine A spare cloth i...

Страница 58: ...58 To empty the dustbin Dustbin Push the center button on Bob s back to release the dustbin and pull Open the transparent gate to empty the bin 1 2...

Страница 59: ...n You may wipe the dustbin with a dry cloth or brush it with the cleaning tool When done replace the transparent gate and slide the dustbin back into Bob 1 2 Never wash the dustbin nor fill it with wa...

Страница 60: ...ted inside the dustbin s ceiling These filters capture fine particles and allergens and prevent them from escaping the dustbin To remove the filters Filters First eject the dustbin Then pull the filte...

Страница 61: ...icles Electrostatic filter 2 for fine particles HEPA filter 3 for sub micron particles Use the cleaning tool to brush dust off the filters It is recommended that you change Bob s filters every 6 month...

Страница 62: ...n brush using a flat head screwdriver Use the cleaning tool to remove hair and debris from both ends of the brush as well as the com partment inside Bob You may use a pair of scissors to cut away any...

Страница 63: ...63 To reinstall the main brush Replace the end piece and insert the opposite end of the brush into the square indentation inside Bob Lastly re tighten the screw 1 2...

Страница 64: ...to sweep along corners and walls When Bob is first delivered to you his side brush is not installed To do so Use the flat head screwdriver and short screw included in Bob s box to secure the side brus...

Страница 65: ...rush on a weekly basis To do so Remove the side brush using a flat head screw driver Replace the side brush and re tighten the screw Use the cleaning tool to brush off hair tangled around the side bru...

Страница 66: ...tery cover on Bob s underside using a Phillips head screw driver Lift the battery out of its compartment and unplug the connecting wires 1 2 Do not let Bob sit idly with his power switch ON for more t...

Страница 67: ...od of time unplug his charging station remove his battery and store everything in a dry place at room temperature Plug the new battery in and slide it into the empty compartment Re tighten the screws...

Страница 68: ......

Страница 69: ...Sensors...

Страница 70: ...sensors along Bob s bumper and the oval shaped edge sensors on his underside Dirt sensors For a more efficient clean Bob is equipped with dirt detection sensors If Bob reaches a particularly dirty spo...

Страница 71: ...nsors are located on his underbelly near his bumper To deactivate Bob s edge sensors Deactivate Edge Sensors Caution When the edge sensors have been deactivated Bob will be unable to detect stairs or...

Страница 72: ...ensors Hold down the UV button on Bob s cover The 5 bars on top of the screen will begin to flash After the 5 bars flash 7 times and dis appear release the UV button Bob s edge sensors are active agai...

Страница 73: ...nd use the blindfold stickers that came in Bob s box to blindfold him Peel off the backs of each blindfold sticker and place one onto each of Bob s 4 sensors Make sure each sensor is fully covered Rem...

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Страница 75: ...Troubleshooting...

Страница 76: ...sponds to a certain issue Bob is having If after attempting the suggested solutions Bob s problem persists you may want to perform a home checkup test on him see next section You may also contact our...

Страница 77: ...d Bob still shows Trouble Number 00 perform a checkup test to see how the wheels respond to the test Trouble Number 01 Right Wheel Trouble number 01 pertains to an issue with Bob s right wheel What to...

Страница 78: ...tion where the main brush is held If Bob displays Trouble Nr 02 while cleaning on a shag carpet or rug you may remove his main brush and allow him to vacuum without it Trouble Number 03 Front Wheel Tr...

Страница 79: ...colored carpet or patterned flooring you may need to deactivate his edge sensors See page 69 for instructions Trouble Number 05 Wall Sensors Trouble number 05 means Bob s wall sensors are blocked or d...

Страница 80: ...the front bumper until you hear a tiny click sound If the bumper is not clicking on its ends it is possible that one or more of Bob s touch sensors has a broken arm and needs to be replaced Trouble N...

Страница 81: ...e two metal connectors on its bottom Lastly clean the metal contact points inside Bob where the dustbin is inserted Trouble Number 09 Mainboard Trouble number 09 generally means Bob s mainboard is mal...

Страница 82: ...his charging station it is because he is in standby mode and his charging plates are not activated Press CHARGE only once on Bob s screen to activate his charging plates then put him on the sta tion I...

Страница 83: ...at 1 888 549 8847 for toll free support in the US and Canada or email us at support bobsweep com Put Bob in checkup mode Bob will chirp three times to let you know he is now in checkup mode You may re...

Страница 84: ...nd CHARGING lit up in the center of Bob s display If all four lights do not turn ON flip Bob over and clean his edge sensors Check again to see if all four lights turn on Lift Bob about 6 inches 15 cm...

Страница 85: ...er The 5 indicators along the top of the display UV AUTO SPOT WALL FOLLOW DOCK will light up as you move your imitation wall around the bumper You may now move on to the next step of the checkup test...

Страница 86: ...ould display the number 77 If you see a different number clean the window and transmitter on Bob and his charging station Make sure the small transmitter in the middle of Bob s bumper is not covered o...

Страница 87: ...s bumper press down on its center The words DIRT and MINS CLEANING will light up on the screen If you press on the left side of the bumper only DIRT will light up If you press down on the right side...

Страница 88: ...more Bob will now test his display screen Each of the screen s icons should light up in a repeating rotation UV DIRT TROUBLE NR CAPACITY AUTO SPOT WALL FOLLOW DOCK MIN CLEANING CHARGING READY Do not p...

Страница 89: ...If you do not feel air flowing out of the dustbin then Bob may need a new dustbin If brushes are not moving open the brushes and clean them before repeating the test UV DIRT TROUBLE NR CAPACITY AUTO S...

Страница 90: ...forward Flip Bob over and you should see his UV lamp lit Press the MODE button once more Bob s wheels should drive backwards and his UV lamp should turn off If Bob is having difficulty rotating either...

Страница 91: ...completes the checkup test without any issues then his internal parts are working properly Contact support bobsweep com if you have any questions as our doctors at the bObsweep hospital are always rea...

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Страница 93: ...Warranty Information...

Страница 94: ...rs and mopping cloths Postal charges are not covered by the warranty Additional coverage plans are available for purchase at www bobsweep com coverageplan Even after Bob s warranty is over all his rep...

Страница 95: ...ssured Bob will efficiently clean your home within the course of a full cycle just check his dustbin for the evidence It is best to let Bob work in his own way even if his movements appear odd Moving...

Страница 96: ...ed carpet ab sorbs most light it may seem like an edge to Bob s sensors If Bob indicates Trouble Nr 4 his screen it means that there is something funny going on with his edge sen sors and you may need...

Страница 97: ...a few min utes before deciding to clean somewhere else This is because Bob wants to cover every spot in your home and will try his hardest to overcome any obstacle As long as Bob does not indicate on...

Страница 98: ...up on Bob s screen 4 How often should I empty the dustbin Bob s dustbin has a 1000 mL capacity three times larger than most robot ic vacuum cleaners on the market today This means you may not need to...

Страница 99: ...k 7 Why is my Bob beeping Bob beeps when he encounters a problem cleaning and needs assistance Along with his sounds you will see a Trouble Number on the digital display which lets you know why Bob ha...

Страница 100: ...d a few minutes to figure out how to escape on his own You will not need to assist him when this happens unless Bob stops cleaning completely and starts beeping If you would like Bob to avoid a certai...

Страница 101: ...ob travels in a grid pattern when Spiral Track is selected Bob travels in a gradually widening circle Select Wall Track to make Bob travel along the edges of your room 13 Bob is stopping and showing T...

Страница 102: ...power switch OFF and ON again If this does not solve the issue Bob might need a manual restart You can restart him by flipping his power switch OFF and plugging the charging adapter directly into the...

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Страница 104: ...e individual within your organization to have the sole right to use the Bobsweep Software and the Bobsweep in the manner provided above RESTRICTIONS You agree not to i use or copy the Bobsweep Softwar...

Страница 105: ...LIMITATION VICARIOUS LIABIL ITY CONSEQUENTIAL DAMAGES INCIDENTAL DAMAGES DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS IN TERRUPTION LOSS OF BUSINESS INFORMATION OR OTHER LOSS ARISING OUT OF THE USE O...

Страница 106: ...ply to this Agreement INTEGRATION This Agreement represents the complete agreement concerning the subject matter hereof and any and all un derstandings conversations and communications proposals and c...

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