
For all customers who hold a valid end-user license,
BNC
provides technical
assistance 9 AM to 5 PM Eastern Time, Monday to Friday. Contact us at
or by calling
+
1 415-453-9955
Before contacting Support, please have the following information available:
RTSA7550
serial number which is located on the identification label on the
RTSA7550
's
underside.
The product version.
The firmware version running on the
RTSA7550
.
Versions of
BNC
software you are using, potentially including the API
libraries
to third-party applications.
The operating system and version you are using.
Berkeley Nucleonics Corporation - 2955 Kerner Blvd. - San Rafael, CA 94901
800-235-7858 or LiveChat @ www.berkeleynucleonics.com