General Warranty
BNC warrants that the product will be free from defects in materials and
workmanship for 3 years from the date of purchase of the product by the original
purchaser from the BNC Company. The warranty period of accessories such as
probe is 12 months. This warranty only applies to the original purchaser and is not
transferable to the third party.
If the product proves defective during the warranty period, BNC either will repair
the defective product without charge for parts and labor or will provide a
replacement in exchange for the defective product. Parts, modules and
replacement products used by BNC for warranty work may be new or
reconditioned like new performance. All replaced parts, modules and products
become the property of BNC.
To obtain service under this warranty, the customer must notify BNC of the defect
before the expiration of the warranty period. Customer shall be responsible for
packaging and shipping the defective product to the service center designated by
BNC, and with a copy of customer proof of purchase.
This warranty shall not apply to any defect, failure or damage caused by improper
use or improper or inadequate maintenance and care. BNC shall not be obligated
to furnish service under this warranty a) to repair damage resulting from attempts
by personnel other than BNC representatives to install, repair or service the
product; b) to repair damage resulting from improper use or connection to
incompatible equipment; c) to repair any damage or malfunction caused by the use
of non-BNC supplies; or d) to service a product that has been modified or
integrated with other products when the effect of such modification or integration
increases the time or difficulty of servicing the product.
Please contact the nearest BNC's Sales and Service Offices for services or a
complete copy of the warranty statement.
For better after-sales service, please visit
www.berkeleynucleonics.com
and
register the purchased product online.
For more detailed information, please see the help document of the software, you
can open it by pressing F1 in the window of the software.
Berkeley Nucleonics Corporation
[email protected] | www.berkeleynucleonics.com
2955 Kerner Blvd, San Rafael, CA 94901 | 800-234-7858