RETURN POLICY
BNB Products will accept returns purchased directly through us for up to 30 days after the original purchase date. The
product must be in the same original purchased condition and package, and returned along with all included
components, literature, and a copy of the receipt that were originally included with the product along with a completed
Merchandise Return Form. You must request, and include a Return Merchandise Authorization (RMA) number for all
returns for us to process your request. To request a return, complete the form on the “Contact Us” page at
www.bnbproducts.com
and request an RMA number. We will email you an RMA number. Download and complete
the Merchandise Return Form and include it with all returns.
If you purchased a BNB Products device from a dealer, and want to return it, please contact that dealer for their return
policies.
For warranty issues, please follow the same steps as above and state the device is covered under warranty when
requesting an RMA number.
SUPPORT
If you are having difficulties, or have questions that are not covered in this manual, you may contact BNB Products for
support.
Our contact information is:
World Wide Web:
http://www.bnbproducts.com
E-Mail:
Mailing Address:
BNB Products
#284
906 McDermott Drive, Ste 116
Allen, TX 75013
Our goal is to produce the best product and service possible. If you have any questions, comments, or concerns, please
contact us. WE WANT TO KNOW!
Copyright 2005, BNB Products
All Rights Reserved
No portion of this document may be reproduced or used in any form or by any means – graphic, electronic, or
mechanical, including photocopying, recording, taping, or information storage and retrieval systems – without the
written permission of BNB Products.
www.BNBPRODUCTS.com
Manual Version: 1.01
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