The mobile phone could not be paired or con‐
nected.
▷
Is Bluetooth activated in the vehicle and on
the mobile phone? Activate Bluetooth in the
vehicle and on the mobile phone.
▷
Do the Bluetooth passkeys on the mobile
phone and the vehicle match? Enter the
same passkey on the mobile phone and via
iDrive.
▷
Did it take longer than 30 seconds to enter
the passkey? Repeat the pairing procedure.
▷
Are too many Bluetooth devices connected
to the mobile phone or vehicle? Delete con‐
nections with other devices if necessary.
▷
Is the audio connection activated? Deacti‐
vate the audio connection.
▷
Is the mobile phone in power-save mode or
does it have only a limited remaining battery
life? Charge the mobile phone in the snap-
in adapter* or via the charging cable.
▷
Depending on the mobile phone, it is possi‐
ble that only one device can be connected
to the vehicle. Unpair the connected device
from the vehicle and pair and connect only
one device.
▷
The mobile phone no longer reacts? Switch
the mobile phone off and on again. Repeat
the pairing procedure.
The telephone functions are not available.
▷
Is the mobile phone paired as an additional
telephone and is the additional telephone
function deactivated? Activate the function.
▷
Is an outgoing call not possible? Connect
the mobile phone as a telephone.
No or not all phone book entries are displayed,
or they are incomplete.
▷
Transmission of the phone book entries is
not yet complete.
▷
It is possible that only the phone book en‐
tries of the mobile phone or the SIM card*
are transmitted.
▷
It may not be possible to display phone book
entries with special characters.
▷
The number of phone book entries being
stored is too high.
▷
Is the data volume of the contact too large,
e.g., due to stored information such as
notes? Reduce the data volume of the con‐
tact.
▷
Is the mobile phone connected as an audio
source or additional telephone? The mobile
phone must be connected as a telephone.
The phone connection quality is poor.
▷
The strength of the Bluetooth signal on the
mobile phone can be adjusted, depending
on the mobile phone.
▷
Insert the mobile phone into the snap-in
adapter* or place it in the area of the center
console.
▷
Adjust the volume of the microphone and
loudspeakers separately.
If all points in this list have been checked and the
required function is still not available, please
contact the hotline or service center.
Controls
Adjusting the volume
Turn the knob until the desired volume is se‐
lected. The setting is stored for the remote con‐
trol currently in use.
The vehicle automatically adjusts the volume of
the microphone on the telephone and the vol‐
ume of the called party. Depending on the mo‐
bile phone, the volumes may need to be ad‐
justed. The settings can only be created during
a call and must be adjusted separately for each
telephone. The settings are deleted when the
telephone is unpaired.
1.
"Settings"
2.
"Tone"
3.
"Volume settings"
4.
Select the desired setting: "Microphone" or
"Loudspeak."
5.
To adjust: turn the controller.
6.
To store: press the controller.
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Reference
Mobility
Communication
Entertainment
Navigation
Driving tips
Controls
At a glance
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