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Service and
Warranty
Information

2004
325i SULEV

© BMW of North America, LLC
Woodcliff Lake, New Jersey 07677
Printed in U.S.A. 9/03

SD 92-242

Service and
Warranty
Information

2004
325i SULEV

© BMW of North America, LLC
Woodcliff Lake, New Jersey 07677
Printed in U.S.A. 9/03

SD 92-242

Service and
Warranty
Information

2004
325i SULEV

Содержание 325i SULEV 2004

Страница 1: ...Service and Warranty Information 2004 325i SULEV BMW of North America LLC Woodcliff Lake New Jersey 07677 Printed in U S A 9 03 SD 92 242 Service and Warranty Information 2004 325i SULEV ...

Страница 2: ... Import Processing Centers 24 Special Programs 24 Roadside Assistance Owner s Eligibility 25 Getting Started 25 Calling for Assistance 25 Dispatch Service 26 On Site Assistance 26 Lock Out 26 Towing Service 26 Sign and Drive 26 Auto Valet Service 26 Personalized Trip Routing 27 Trip Interruption Benefits 27 Car Rental Discounts 27 Exclusions 27 Summary of BMW Limited Warranties 28 New Vehicle Limi...

Страница 3: ...dition to very low tailpipe and zero evaporative emissions this PZEV certification includes a unique warranty when the vehicle is registered in California and certain Northeastern states as indicated elsewhere in this book The emission certification standard can be verified on the Vehicle Emission Control Information label located in the engine compartment A representative label is shown below wit...

Страница 4: ...nformation Maintenance Intervals Time intervals should be followed using the maintenance interval as indicated by the BMW Service Indicator lights on the check control panel in the dashboard This BMW Service and Warranty Information book should be presented to your BMW center when maintenance is required Your BMW center will stamp this book documenting the services or maintenance performed Exclusi...

Страница 5: ... number of vehicle starts The maintenance interval may therefore be maximized with considerable savings to owners of vehicles subjected to light duty The service interval indicator consists of a mileage reading and the inscriptions OIL SERVICE and INSPECTION Whenever the ignition is switched on the display shows the next scheduled type of service and the remaining distance until the service should...

Страница 6: ...nge brake fluid every two years Oxygen Sensor Service The oxygen sensor deteriorates strictly on a mileage basis and must therefore be replaced every 150 000 miles to maximize vehicle fuel economy and minimize exhaust pollution The replacement of the oxygen sensor is required under the terms of the appli cable BMW emission system warranties Spark Plug Service Replace spark plugs every 100 000 mile...

Страница 7: ...nty cleaning of intake valves or when applicable fuel injection valves or adjustment of engine idle necessitated by use of inappropriate fuel is not covered by warranty because no defect in material or workmanship or component failure is involved Special Note Maintenance items and schedules stated herein reflect the combined recommendations for all model 2004 BMWs and are subject to change The mos...

Страница 8: ...rval indicator Replace microfilter Check overall thickness of front and rear disc brake pads using special tool If replacement is necessary Examine brake disc surfaces Clean brake pad contact points in calipers Grease wheel centering hubs Check thickness of parking brake linings only when replacing rear pads Check parking brake actuation Adjust if necessary Engine Oil Service Engine Compartment ...

Страница 9: ...ne brake disc surfaces Clean brake pad contact points in calipers Grease wheel centering hubs Check thickness of parking brake linings only when replacing rear brake pads Check brake system connections and lines for leaks damage and incorrect positioning Check parking brake actuation Adjust if necessary Check all tire pressures including spare Correct if necessary Check condition of tires outer su...

Страница 10: ...ck turn signals hazard warning flashers brake lights horns headlight dimmer and flasher switch Check wipers and washer system s wiper blades washer jet positions Check condition and function of safety belts Visually examine all SRS airbag units for torn covers obvious damage or attachment of decals decorations or accessories Check central locking double lock Check operation of all latches Check he...

Страница 11: ...ection I and the following checks and maintenance operations Engine Compartment Brake Fluid Service Replace brake fluid every 2 years time interval begins from the vehicle s production date Oxygen Sensor Service Replace Oxygen Sensor every 150 000 miles Spark Plug Service Replace spark plugs every 100 000 miles AutomaticTransmission Service Replace ATF every 100 000 miles ...

Страница 12: ... Odometer Memory changed Mileage Date Record of Record of Spark Plug Record of Oxygen Record of brake ATF change Replacement Sensor replacement fluid changes Every 100 000 Every 100 000 Mi Every 150 000 Miles Every 2 years miles Date Mileage Date Mileage Date Date ...

Страница 13: ... Service Performed at Actual Vehicle Mileage Mileage on Service Indicator Date Stamp Signature BMW Engine Oil Service BMW Engine Oil Service BMW Engine Oil Service BMW Engine Oil Service BMW Engine Oil Service Performed at Actual Vehicle Mileage Mileage on Service Indicator Date Stamp Signature BMW Engine Oil Service BMW Engine Oil Service BMW Engine Oil Service BMW Engine Oil Service BMW Engine O...

Страница 14: ... Service Performed at Actual Vehicle Mileage Mileage on Service Indicator Date Stamp Signature BMW Engine Oil Service BMW Engine Oil Service BMW Engine Oil Service BMW Engine Oil Service BMW Engine Oil Service Performed at Actual Vehicle Mileage Mileage on Service Indicator Date Stamp Signature BMW Engine Oil Service BMW Engine Oil Service BMW Engine Oil Service BMW Engine Oil Service BMW Engine O...

Страница 15: ... Service Performed at Actual Vehicle Mileage Mileage on Service Indicator Date Stamp Signature BMW Engine Oil Service BMW Engine Oil Service BMW Engine Oil Service BMW Engine Oil Service BMW Engine Oil Service Performed at Actual Vehicle Mileage Mileage on Service Indicator Date Stamp Signature BMW Engine Oil Service BMW Engine Oil Service BMW Engine Oil Service BMW Engine Oil Service BMW Engine O...

Страница 16: ...Oxygen sensor Emission Control Maintenance Schedule 325i 325ci 325iT SULEV PZEV Oxygen Sensor Service The oxygen sensor deteriorates strictly on a mileage basis and must therefore be replaced to maximize vehicle fuel economy and minimize exhaust pollution The mileage interval varies according to individual driving conditions and is determined by the service interval indicator Oil Service Inspectio...

Страница 17: ...horetic dip painting process which cathodically deposits paint particles on all body parts attracting paint particles into the minutest cavities or seams Body parts are designed to provide optimum corrosion protection During manufacture exterior body parts receive an additional corrosion protection coat Hood trunk doors and other body parts with metal folds are coated with PVC and sealed from the ...

Страница 18: ...how damage location above with codes X Stone damage O Dent Scratch Collision damage K Undercoating damage explain in remarks The undersigned herewith confirms that this inspection has been carried out by the BMW center below and this BMW center has given notification of any body repairs necessary Customer s signature Date Performed by BMW center Stamp with Code BMW center authorized signature ...

Страница 19: ...how damage location above with codes X Stone damage O Dent Scratch Collision damage K Undercoating damage explain in remarks The undersigned herewith confirms that this inspection has been carried out by the BMW center below and this BMW center has given notification of any body repairs necessary Customer s signature Date Performed by BMW center Stamp with Code BMW center authorized signature ...

Страница 20: ...how damage location above with codes X Stone damage O Dent Scratch Collision damage K Undercoating damage explain in remarks The undersigned herewith confirms that this inspection has been carried out by the BMW center below and this BMW center has given notification of any body repairs necessary Customer s signature Date Performed by BMW center Stamp with Code BMW center authorized signature ...

Страница 21: ...how damage location above with codes X Stone damage O Dent Scratch Collision damage K Undercoating damage explain in remarks The undersigned herewith confirms that this inspection has been carried out by the BMW center below and this BMW center has given notification of any body repairs necessary Customer s signature Date Performed by BMW center Stamp with Code BMW center authorized signature ...

Страница 22: ...how damage location above with codes X Stone damage O Dent Scratch Collision damage K Undercoating damage explain in remarks The undersigned herewith confirms that this inspection has been carried out by the BMW center below and this BMW center has given notification of any body repairs necessary Customer s signature Date Performed by BMW center Stamp with Code BMW center authorized signature ...

Страница 23: ...how damage location above with codes X Stone damage O Dent Scratch Collision damage K Undercoating damage explain in remarks The undersigned herewith confirms that this inspection has been carried out by the BMW center below and this BMW center has given notification of any body repairs necessary Customer s signature Date Performed by BMW center Stamp with Code BMW center authorized signature ...

Страница 24: ...rovided with the proper response we urge you to contact the General Manager or BMW Center Operator Despite the best intentions of all parties a misunderstanding may occur between you and your BMW center Should this occur and you require further assistance you may wish to contact the BMW NA Customer Relations Department at 1 800 831 1117 or through our website at www bmwusa com When contact ing us ...

Страница 25: ...TMENT ADDRESS LISTED BELOW BMW OF NORTH AMERICA CUSTOMER RELATIONS DEPARTMENT P O BOX 1227 WESTWOOD NEW JERSEY 07675 1227 Telephone 1 800 831 1117 BMW Import Processing Center As a BMW owner you will experience BMW quality first hand Our dedication to excel lence in design engineering and service is among the best in the world And we invest heavily every year in our people and facilities to ensure...

Страница 26: ...to the tool kit cover on the trunk lid In a few weeks you will receive a permanent BMW Roadside Assistance ID card by mail The date of purchase and the vehicle identification number VIN are embossed on the card This card should be carried by the driver of your BMW automobile Calling For Assistance The toll free BMW Roadside Assistance number is answered by a BMW Roadside Assistance service represe...

Страница 27: ...ized BMW center any additional expense will be your responsibility However you may request at no cost to be taken to a different BMW center as long as it is within 50 additional miles of the nearest BMW center Towing requests for vehicles disabled because of casualty fire act of God or violation of law federal state or local are accepted at the expense of the owner driver If it is necessary for yo...

Страница 28: ...st accompany all reim bursement requests Trip interruption coverage is limited to 750 00 per incident to a maximum of five days per incident Always contact BMW Roadside Assistance for trip interruption benefits They will assist in making all the necessary arrangements Car Rental Discounts Discounts of up to 30 are available from Alamo Avis Dollar Hertz and National car rental companies Benefits ma...

Страница 29: ...ts 180 20 000 30 000 40 000 50 000 60 000 70 000 80 000 150 000 The California Emissions Control System Limited Warranty applies to all 2004 U S specification BMW SULEV PZEV vehicles sold leased and or registered in California Maine Massachusetts New York or Vermont Summary of BMW LimitedWarranties Mileage 4 years 50 000 Miles 6 years Unlimited Miles 2 yrs 24 000 8 years 80 000 Miles 15 years 150 ...

Страница 30: ... unlimited mileage from the date of purchase In order to be eligible for this coverage the vehicle must be a new car retailed in the State of Kansas and the repair performed by an authorized BMW center in Kansas Towing Other Owner Benefits A 24 hour Roadside Assistance Program is available to every BMW owner during the new vehicle warranty period Roadside assistance and other owner benefits are av...

Страница 31: ...will not accept any liability for any parts and accessories not approved by BMW This warranty shall be null and void if the vehicle identification number has been altered or cannot be read if the odometer has been replaced or altered and the true mileage cannot be determined if the vehicle has been declared a total loss or sold for salvage purposes or if the vehicle has been used in any competitiv...

Страница 32: ... IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANT ABILITY IS LIMITEDTOTHE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW OF NORTH AMERICA HEREBY EXCLUDES INCIDENTAL AND CONSE QUENTIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT So...

Страница 33: ...ining which specific parts or components of your vehicle are covered under this warranty please contact your BMW center It is the owner s responsibility to have all scheduled inspection and maintenance services performed at the owner s expense as prescribed in the maintenance schedule for the BMW Emission Control System Service intervals are computed by the onboard BMW service interval indicator a...

Страница 34: ...o applicable emission regulations Any car on which the odometer has been replaced or altered and the true mileage cannot be determined The car if the vehicle identification number is altered or cannot be read or if the car has been declared a total loss or sold for salvage purposes General These warranties give you specific legal rights and you may also have other rights which vary from state to s...

Страница 35: ...tor or company vehicle whichever is earlier This warranty continues for a period of 2 years or 24 000 miles whichever occurs first except for specific emissions control components as listed on Page 36 for which the warranty period is 8 years or 80 000 miles whichever occurs first This warranty is made subject to the terms and conditions that apply to the Emission Control System Warranty and the Ne...

Страница 36: ... FUEL METERING SYSTEM IGNITION SYSTEM POSITIVE CRANKCASEVENTILATION SYSTEM PCV FUEL EVAPORATIVE CONTROL SYSTEM EXHAUST SYSTEM ENGINE EMISSION CONTROL SYSTEM SENSORS DEVICES ON BOARD DIAGNOSTIC SYSTEM OBD RELATED PARTS ASSOCIATED WITH THE ABOVE SYSTEMS The following components and or system are is covered under the Federal Emission Performance Warranty for a period of 8 years or 80 000 miles whiche...

Страница 37: ... on your vehicle is defective the part will be repaired or replaced by BMW NA This is your emission control system DEFECTS WARRANTY Owner sWarrantyResponsibilities As the vehicle owner you are responsible for the performance of the required mainte nance listed in your Owner s Manual BMW NA recommends that you retain all receipts covering maintenance on your vehicle but BMW NA cannot deny warranty ...

Страница 38: ... or labor including diagnosis either adjust repair or replace the defective part and other parts affected by the failure of the warranted part if any If your vehicle failed the California Smog Check test or an EPA approved short test then BMW NA will repair your vehicle so that it will pass this test Items that require scheduled replacement are warranted up to the replacement interval specified in...

Страница 39: ...mainte nance repair or replacement of components affecting emission control the owner should obtain assurances that such parts are war ranted by their manufacturer to be equivalent to genuine BMW parts in performance and durability BMW NA assumes no liability under this warranty with respect to parts other than genuine BMW parts However the use of non BMW replacement parts does not invalidate the ...

Страница 40: ... at 1 800 831 1117 or through our website at www bmwusa com You may obtain further information concerning the emissions warranty or report violations of warranty terms by contacting Air Resources Board ARB Mobile Source Division 9528 Telstar Avenue P O Box 8001 El Monte CA 91731 Please include the title of the BMW service department head and telephone number ...

Страница 41: ...ou change your address or purchase a used BMW TireWarranty Statement Tires are warranted by their respective manufacturer as detailed in the applicable tire manufacturer s warranty statements Instructions for proper tire care and maintenance are contained in the Owner s Manual Should you experience difficulty in obtaining warranty service from a tire manufacturer your authorized BMW center will as...

Страница 42: ...Telephones Business Home Model Year VIN Retail In Service Date Trim Code Color Code Production Date License Plate Number BMW center Telephone Numbers Offices Services 325i SULEV 2004 Owner Driver Information Name Address Owner Driver Telephones Business ...

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