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BMW Assist
BMW Assist provides you with various services.
For example, the position data of your vehicle
can be transmitted to the BMW Assist
Response Center if an emergency call
*
has
been initiated.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the
BMW Assist system will be deactivated by the
BMW Assist Response Center without you hav-
ing to visit a BMW center. After the BMW Assist
system has been deactivated, no BMW Assist
service will be available. The BMW Assist sys-
tem can be reactivated by a BMW center after a
new contract has been signed.
Requirements
You can use BMW Assist when the following
requirements are met:
>
The installed BMW Assist system is logged
on to a mobile phone network. This network
must be capable of transmitting the ser-
vices.
>
To transmit position data, the vehicle must
be able to determine the current position.
>
A GPS signal must be available in order for
BMW Assist to be activated and updated.
>
You have signed the BMW Assist service
contract with your BMW center or
BMW Assist Response Center. Enabling
must have been completed.
>
BMW Assist is activated, refer to page
.
Offered services
The following services are available via
BMW Assist:
>
Emergency Request, refer to page
:
When you press the SOS button, a connec-
tion is established to the BMW Assist
Response Center. The BMW Assist
Response Center contacts you and takes
further steps to help you.
>
Automatic Collision Notification:
Under certain conditions, a connection is
established to the BMW Assist Response
Center after a serious accident. If possible,
the BMW Assist Response Center contacts
you and takes further steps to help you.
>
Enhanced Roadside Assistance:
You can call the Roadside Assistance
*
of
the BMW Group should you require help in
the event of a breakdown. If possible, the
vehicle data and position data are transmit-
ted during this call.
>
Customer Relations:
For all information related to your vehicle
you can be connected with BMW Customer
Relations.
>
TeleService:
Data on your vehicle's service status or
required inspections are transmitted to your
BMW center either automatically before a
service due date or when you request a
BMW service appointment.
>
Remote Door Unlock:
Contact the BMW Assist Response Center
if your remote control or key is not available
and you would like to have the vehicle
unlocked.
>
Stolen Vehicle Recovery:
After you report your vehicle stolen with the
police, call the BMW Assist Response Cen-
ter to determine its position.
In addition, other services can be provided to
you, such as the Concierge service or informa-
tion on directions, traffic or the weather.
Press the SOS button in order to contact the
BMW Assist Response Center, see below.
You can also access BMW Assist Concierge
services via the Internet.
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