11. If you accept the arbitrator’s decision, BMW
will be bound by the decision, and will com-
ply with the decision within a reasonable
time not to exceed 30 days after we receive
notice of your acceptance of the decision.
12. Please
call
BBB
AUTO
LINE
at
1 800 955-5100 for further details about the
program.
Special Programs
SOMETIMES BMW OF NORTH AMERICA
OFFERS A SPECIAL ADJUSTMENT PRO-
GRAM TO PAY ALL OR PART OF THE COST
OF CERTAIN REPAIRS BEYOND THE TERMS
OF THE WARRANTY. CHECK WITH YOUR
BMW CENTER TO DETERMINE WHETHER
ANY ADJUSTMENT PROGRAM IS APPLICA-
BLE TO YOUR MOTOR VEHICLE.
BMW Import Processing Centers
As a BMW owner, you will experience BMW qual-
ity first hand. Our dedication to excellence in
design, engineering, and service is among the
best in the world. And we invest heavily every
year in our people and facilities to ensure that our
quality standards are consistently applied from
the factory to the BMW center. Part of that invest-
ment program is devoted to our multi-million-dol-
lar Import Processing Centers staffed by our
highly trained specialists.
At these state-of-the-art facilities, each BMW is
given a thorough inspection after its transatlantic
shipment to the United States. Imperfections in
the mechanical and electrical systems or damage
to the sheet metal, paint, trim or other compo-
nents of the vehicle which may occur during
transportation from the factory to the United
States are normally detected and corrected at
the Import Processing Centers in the United
States. Any defect in material or workmanship
which occurs during the warranty period is cov-
ered under the New Vehicle Limited Warranty.
BMW Roadside Assistance
The BMW Roadside Assistance Program reflects
BMW’s commitment to your complete satisfac-
tion with the BMW ownership experience.
It is available for U.S. version BMWs in all 50
states, Canada, and Puerto Rico 24 hours a day,
365 days a year.
It is a valuable benefit provided to you at no addi-
tional cost. (Subject to certain limitations and
exclusions noted on page 26).
Owner’s Eligibility
You are covered if your vehicle is:
– A new BMW automobile, distributed by BMW
NA, and purchased at an authorized BMW cen-
ter, OR;
– A new BMW automobile, purchased under the
BMW NA European Delivery Plan, OR;
– A new, U.S. version, BMW automobile pur-
chased under the Diplomatic or Military Sales
programs, operated in any of the 50 states,
Canada and Puerto Rico.
Coverage is provided for the vehicle itself,
regardless of the driver. Protection is concurrent
with the New Vehicle Limited Warranty.
Effective 1-1-06, protection is provided for 4
years/unlimited miles. Note: This does not affect
warranty coverage which remains at 4 years/
50,000 miles.
Getting Started
A temporary Roadside Assistance card can be
found inside your vehicle portfolio. It contains the
24-hour
toll-free
number
for
Roadside
Assistance.
For your convenience a decal which shows the
same information as the Roadside Assistance
card, has been affixed to the tool kit cover on the
trunk lid.
In a few weeks you will receive a permanent
Roadside Assistance card by mail. Your date of
purchase and vehicle identification number (VIN)
are embossed on the card.
24
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