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FAQs and Troubleshooting

Need more help troubleshooting your

RVMaster

? Email our customer service team at

[email protected]

RVMASTERCONTROLLER AND APP

Does the RVMasterController connect to Wi-Fi?

Yes, the

RVMasterController

can connect to your local Wi-Fi network:

1. Tap the Main screen icon to return to the

RVMasterController

main screen

2. From the main screen, tap on the Settings icon
3. Select

Network & Internet

and then

Wi-Fi

, then choose and connect to your Wi-Fi

network

How do I update the RVMaster App on my RVMasterController?

If the

RVMasterController

is connected to the internet and logged into a Google

account, it may automatically receive

RVMaster App

updates and notifications.

RVMaster App

updates may also be searched from the Google Play Store. Open Google

Play

and search for

RVMaster

to find the latest app updates.

How do I create a Google account?

If you don’t have a Google account, you may create one by clicking on the Google Play
icon

on the

RVMasterController

main screen and following the prompts.

How do I change the time on my RVMasterController?

To change the date and time on your

RVMasterController

1. Tap the Main screen icon to return to the

RVMasterController

main screen

2. From the main screen, tap on the Settings icon
3. Select

Systems

and then

Date & Time

to adjust the date, time or time zone

I can’t use my RVMasterController and why does it display

The

RVMasterController

will show

on its menu display if there is a system error

which prevents the use of the

RVMaster

System.

If you encounter an

error, please contact your local RV dealership for further

assistance.

Figure 23:

The

error

Содержание RVMaster

Страница 1: ...TEAMBMPRO COM RVMaster OWNER S MANUAL Poweredby ...

Страница 2: ......

Страница 3: ... we have created a range of rugged smart and reliable products to power your adventure Our range of battery power and RV management control systems gives you peace of mind when you are on the road so that you can relax in even the most far flung destinations knowing you have control over your vehicle To learn more about the BMPRO range of products please visit our website teambmpro com POWERINGYOU...

Страница 4: ...r is a high precision electronic product It contains no user serviceable parts inside Do not try to dismantle modify or repair it yourself Disassembly service or repair by an unauthorized person will void the warranty Before using this product check that cable connections to the battery are of correct polarity Do not install this product in the same compartment where flammable materials such as pe...

Страница 5: ...orrect the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help AVERTISSEMENT Tout changement ou modification non expressément...

Страница 6: ...brings information to your fingertips and allows monitor and control of your RV from up to 3 personal devices MONITOR Water Tanks Temperature Battery and Fuel CONTROL Lighting Slide Outs Awnings HVAC Generators plus Auto Generator Start and more RVMASTERNODE The heart of the RVMaster the RVMasterNode is a power and RV management system that powers and monitors your RV features and accessories The ...

Страница 7: ...acturedinMelbourne Australia and represent a high quality product that will provide years of service DISCLAIMER BMPRO accepts no liability for any loss or damage which may occur from the improper or unsafe use of its products Warranty is only valid if the unit has not been modified or misused by the customer Copyright 2019 MANUAL PART 033547 REV 3 0 ...

Страница 8: ...ING TO THE RVMASTERNODE 12 CLEARING THE RVMASTERNODE 14 OPERATING THE RV FROM THE RVMASTER APP 15 RVMASTER APP HOME SCREEN 15 WATER 15 MOTORS 16 CLIMATE 17 LIGHTS 18 ENERGY CENTER 18 FANS AND VENTS 21 GENERAL SETTINGS 21 RVMASTERNODE 22 FIRMWARE UPDATES 22 RVMASTERSWITCH 23 REPLACING THE BATTERY IN YOUR RVMASTERSWITCH 23 FAQS AND TROUBLESHOOTING 24 RVMASTERCONTROLLER AND APP 24 PAIRING WITH THE RV...

Страница 9: ...Controller s tablet Android screen y RECENT APPLICATIONS Display a list of recently used background applications on the tablet u RESET PIN HOLE To reset the RVMasterController Reset the RVMasterController by inserting for example a paper clip in the reset pin hole i CONTROL PANEL To provide quick access to lights and motor operation while the RVMasterController is starting up Figure 2 The RVMaster...

Страница 10: ...nel Press to navigate forward and to navigate back through the menu functions For more information on available functions see Menu Functions f MENU DISPLAY MENU FUNCTIONS The menu functions on the Control Panel allows you to operate various motors quickly turn power off to loads and pair to or clear the RVMasterNode Awnings Navigate to the desired awning then press EXT or RET to operate Bunk Lifts...

Страница 11: ...e Play Store and then press update For more information see FAQs and Troubleshooting OF To turn off all loads such as lights and fans connected to the RVMasterNode The RVMasterController will also turn off The OF function does not shut down generators connected to the RVMasterNode Navigate to the OF function then press EXT to confirm that power to all accessories should be turned off The RVMasterC...

Страница 12: ...DE Pairing your RVMasterController or your own smartphone or tablet to the RVMasterNode is done in two easy steps and the RVMaster App will guide you through the pairing process Figure 3 Use or to navigate to the PA menu item The RVMasterController will have been paired to your RVMasterNode at the factory You should only need to pair your own device or smartphone to the RVMasterNode While the RVMa...

Страница 13: ...o start the pairing process to the RVMasterNode Figure 4 PA will blink during the pairing process Congratulations you are now connected Figure 5 Once connected the RVMaster App will return to the Home Screen If you are having trouble connecting see FAQs and Troubleshooting for more help ...

Страница 14: ...is case to pair the new device you will first need to clear the RVMasterNode of all previously paired devices Figure 6 RVMasterNode cannot connect to device Clear memory to connect to a new device To clear the RVMasterNode of all previously paired devices 5 Pair the RVMasterController to the RVMasterNode again 6 Pair the new device to the RVMasterNode 3 Navigate to the PA function on the RVMasterC...

Страница 15: ...ur RV It also provides a quick way to turn on off all RV interior lights water pump and the RV s climate system direct from the home screen WATER Control water pump and tank line heaters on and off from the water screen The water screen also displays water levels in your fresh gray and black water tank and indicates when the fresh tanks are empty or the gray and black water tanks are full Figure 9...

Страница 16: ...n Only one motor may be operated at a time and motor operation on other devices will be disabled Only one motor may be operated at a time Once a motor is in operation motor control will be disabled in any other device running the RVMaster App To operate motors from your own device you will need to swipe to unlock the motors screen This safety feature prevents any accidental operation of the motors...

Страница 17: ...nd compressor to achieve the target temperature If available the RV may be heated from the furnace heat pump or a combination of both Select Fan if you wish to cool your RV without setting a specific temperature To set temperature of your RV 1 Turn climate on and adjust temperature to the desired setting The desired temperature is displayed in color below the actual temperature of the RV 2 Select ...

Страница 18: ... drops below 12V Figure 15 Energy Center The energy center also permits the generator to be turned on and off as needed or enable Auto Generator Start as well as monitor generator run time and status If the Generator Status applies only to gas generators and not to diesel generators indicates a fault 1 Press the Generator Off icon 2 Fix the fault with the generator 3 Press the Generator On icon If...

Страница 19: ...nd or climate levels and automatically turn the generator on and off to support these functions If AGS is enabled and conditions determine that the generator should start to support battery and climate functions the RVMasterNode will automatically attempt to start the generator a total of four times After four failed starts the RVMasterNode will no longer attempt to start the generator Please cons...

Страница 20: ...or on or off RUN TIME LIMITS Set the minimum time that the generator will continue to run after the goal battery voltage and or temperature is achieved The maximum time is the total run time that the generator will operate to achieve goal battery voltage and or temperature If targets are not achieved and the generator run time exceeds the maximum run time limit set in the Energy Settings the gener...

Страница 21: ...accessed by selecting the Settings icon on the RVMaster App homescreen Use the General Settings to 9 9 Check Bluetooth Connection between the RVMasterNode and RVMasterController 9 9 Set your preferred temperature units 9 9 Access AGS Energy Settings 9 9 Check the battery of any installed RVMasterSwitch 9 9 Access a digital version of the RVMaster Owner Manual Figure 19 General Settings Screen ...

Страница 22: ... to perform the update you can postpone then update the RVMasterNode at a more suitable time WARNING To receive notifications about RVMasterNode updates and to update the RVMasterNode make sure that the RVMasterController is connected to the internet Figure 20 Click on the Update Available notification then press Update at the prompt to update the firmware on the RVMasterNode Notifications to upda...

Страница 23: ...eck if the battery needs replacing from the RVMaster App General Settings Open the BLE Wall Switches settings then press any button on the switch whose battery you are checking The RVMaster App will refresh with the switch battery status Figure 21 To replace the battery unclip the RVMasterSwitch button pad as shown in Figure 22 You may need a flathead screwdriver or similar to pry open the RVMaste...

Страница 24: ...ates may also be searched from the Google Play Store Open Google Play and search for RVMaster to find the latest app updates How do I create a Google account If you don t have a Google account you may create one by clicking on the Google Play icon on the RVMasterController main screen and following the prompts How do I change the time on my RVMasterController To change the date and time on your RV...

Страница 25: ...r To wake up the RVMasterController and use the RVMaster App again 1 Using the or button on the RVMasterController navigate to the OF function Figure 24 Figure 24 Navigate to the OF function Figure 25 Press EXT to wake the display Figure 26 Press 1 to use the RVMaster 2 Press EXT to wake the display on the RVMasterController Figure 25 This will put the RVMaster in standby mode and turn off the lig...

Страница 26: ...zen on the logo page Figure 27 clear the app data on the RVMasterController then relaunch the app Figure 27 RVMaster App not starting To clear the app data 1 Tap the Recent applications icon and close the RVMaster App 2 Tap the Main screen icon to return to the RVMasterController main screen 3 From the main screen tap on the Settings icon 4 Select Apps notifications and then See all apps 5 Scroll ...

Страница 27: ...pp General Settings and unpair your smartphone Then follow the instructions in Clearing the RVMasterNode to clear the RVMasterNode memory of any previously connected devices Pair your smartphone I tried pairing my smartphone to the RVMasterNode but the RVMasterController displays When pairing to the RVMasterNode if the RVMasterController displays the RVMasterNode is already paired to four devices ...

Страница 28: ...d the RVMasterSwitch in my RV but it doesn t work You need to pair the RVMasterSwitch to the RVMasterNode before you can use the switch The RVMasterSwitch is paired to the RVMasterNode in four steps 1 Using the or button on the RVMasterController navigate to the PA menu item Figure 30 Figure 30 Use or to navigate to the PA menu item 2 When PA appears on the display press the RET button to start th...

Страница 29: ...gory 1 RVMasterController Input Voltage Range 8V 15V DC Ambient Temperature 4 F to 140 F or 20 C to 60 C IP Rating IP40 Approvals FCC 47 CFR 15 109 CAN ICES 3 B NMB 3 B IEC 61000 4 2 Level III IEC60068 2 27 Table A 1 IEC 60068 2 64 Spectrum A 3 Category 1 RVMasterSwitch Input Voltage Range 2 2V 3 4V DC IP Rating IP40 Approvals FCC 47 CFR 15 109 CAN ICES 3 B NMB 3 B IEC 61000 4 2 Level III IEC60068...

Страница 30: ...orrosive environment insect or vermin infestation and failure to comply with any additional instructions supplied with the product BMPRO may seek reimbursement of any costs incurred when a product is found to be in proper working order or damaged as a result of any of the warranty exclusions listed above BMPRO will not be liable for any costs charges or expenses incurred in the process of returnin...

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