23
EN
Problem
Possible reason
Possible solution
Scooter does not
work
not switched on
Briefly press Power button.
Battery not charged.
Charge battery according to guidelines.
Shock or other disturbance
caused a switching-off.
Check device for perfect conditon. If everything
is okay, switch on again.
Scooter is locked via app.
Unlock scooter via app.
Warning sound
Scooter is being moved
although it is locked.
Unlock scooter via app.
Display warning
'Thermometer'
Component is overheated.
Take a break and let cool down.
Then switch on again.
One wheel
blocked
Object blocks wheel.
- Step off slowly and carefully.
- Switch device off and put down carefully.
- If present, remove object.
Device does not
connect with app
Bluetooth search function on
mobile device is inactive.
Switch Bluetooth on mobile device on and
bring into coupling mode.
In all cases of doubt, contact our customer service.
You find the contact details on the last page.
8. ERROR HANDLING
BATTERY
Type
Li-ion battery
Recommended working temperature
5°C - 30°C
(41°F .. 86°F)
Charging duration
6-7 h
Charging temperature
5°C - 30°C
(41°F .. 86°F)
Nominal voltage
36 V
Recommended storage temperature
5°C - 30°C
(41°F .. 86°F)
Max. charging voltage
42 V
Storage time
3 months (80% charged)
Nominal/ max. charge current
2 A / 3 A
Nominal capacity
10 Ah
CHARGER UNIT
Manufacturer’s name or trade mark, trade register number & address
Dongguan Green Power One Co., Ltd.
Model identifier
GA20-4201500T
Nominal value
Unit
Input voltage
100.. 240
V AC
AC input frequency
50.. 60
Hz
Output voltage
42
V DC
Output current
1.5
A
Output power
63
W
Measured value
Average operational efficiency
89.5.. 90.5
%
Efficiency at light load (10%)
84.6.. 87.1
%
Power consumption at no load
0.16.. 0.19
W
9. FURTHER TECHNICAL DATA
