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This section provides an easy reference guide to the more common problems that may occur during the
operation of your equipment. The fault finding guide in this section is intended to help you correct, or at
least accurately diagnose problems with your equipment.
Although this section covers the most common problems reported, you may encounter a problem not cov-
ered in this section. In such instances, please contact your local authorised service agent who will make
every effort to help you identify and resolve the problem. Please note that the service agent will require
the following information:-
The Model Trade Name and the Serial Number of the Appliance. (both can be found on
the Technical Data Plate located on the appliance.
Fault Finding
Fault
Possible Cause
Remedy
The unit does not operate.
(Neither element working).
The mains isolating switch on the
wall, circuit breaker or fuses are
“off” at the power board.
Turn “On”.
One element does not work on all
3 settings.
Selector switch or element faulty. Call service provider.
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