Contact 1.800.762.1142 for assistance. Do not return to place of purchase.
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9
Troubleshooting
Problem
Possible Cause
Prevention/Cure
Burner will not light with match
No gas flow
Check if LP gas tank is empty
Obstruction of gas flow
Clear burner
Spider webs or insect nest in burner tube
Clean burner tube
Burner ports clogged or blocked
Clean burner ports
Irregular flame pattern, flame does not run the full length
of burner.
Burner ports clogged or blocked
Clean burner ports
Flame is yellow or orange
New burner may have residual manufacturing oils
Burn grill for 15 minutes with the lid closed
Spider webs or insect nest in burner tube
Clean burner tube
Food residue, grease or seasoning salt on burner
Clean burner
Flame blow out
High or gusting winds
Turn front of grill to face wind or increase flame height
Low on LP Gas
Replace LP gas tank
Flare-up
Grease buildup
Clean grill
Excess fat in meat
Trim fat from meat before grilling
Excessive cooking temperature
Adjust (lower) temperature accordingly
Persistent grease fire
Grease trapped by food buildup around burner system
Turn control knobs to (OFF) position. Leave lid in closed
position and let fire burn out. After grill cools, remove and clean
all parts.
Flashback (fire in burner tube(s))
Burner and/or burner tube is blocked
Clean burner and/or burner tube
Inside of lid or cooking grid is peeling
Baked on grease buildup has turned to carbon and is flaking off Clean thoroughly
For more assistance please visit us online at www.bluerhino.com or call 1.800.762.1142 for immediate assistance.
Product Registration
For faster warranty service, register your product immediately at www.bluerhino.com or call
1.800.762.1142.
Limited Warranty
Blue Rhino Global Sourcing, Inc (“Vendor”) warrants to the original retail purchaser of this
product, and to no other person, that if this product is assembled and operated in accordance
with the printed instructions accompanying it, then for a period of one (1) year from the date
of purchase, all parts in such product shall be free from defects in material and workmanship.
Vendor may require reasonable proof of your date of purchase. Therefore, you should retain
your sales slip or invoice. This Limited Warranty shall be limited to the repair or replacement of
parts, which prove defective under normal use and service and which Vendor shall determine
in its reasonable discretion upon examination to be defective. Before returning any parts, you
should contact Vendor’s Customer Service Department using the contact information listed
below. If Vendor confirms, after examination, a defect covered by this Limited Warranty in any
returned part, and if Vendor approves the claim, Vendor will replace such defective part without
charge. If you return defective parts, transportation charges must be prepaid by you. Vendor will
return replacement parts to the original retail purchaser, freight or postage prepaid.
This Limited Warranty does not cover any failures or operating difficulties due to accident,
abuse, misuse, alteration, misapplication, improper installation or improper maintenance or
service by you or any third party, or failure to perform normal and routine maintenance on
the product as set out in this owner’s manual. In addition, the Limited Warranty does not cover
damage to the finish, such as scratches, dents, discoloration, rust or other weather damage,
after purchase.
This Limited Warranty is in lieu of all other express warranties. Vendor disclaims all warranties
for products that are purchased from sellers other than authorized retailers or distributors,
including the warranty of merchantability or the warranty of fitness for a particular purpose.
VENDOR ALSO DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. VENDOR SHALL HAVE NO LIABILITY TO PURCHASER OR ANY THIRD PARTY FOR ANY
SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Vendor further
disclaims any implied or express warranty of, and assumes no responsibility for, defects in
workmanship caused by third parties.
This Limited Warranty gives the purchaser specific legal rights; a purchaser may have other
rights depending upon where he or she lives. Some jurisdictions do not allow the exclusion or
limitation of special, incidental or consequential damages, or limitations on how long a warranty
lasts, so the above exclusion and limitations may not apply to everyone.
Vendor does not authorize any person or company to assume for it any other obligation or
liability in connection with the sale, installation, use, removal, return, or replacement of its
equipment, and no such representations are binding on Vendor.
Blue Rhino Global Sourcing, Inc
Winston-Salem, North Carolina USA
(800) 762-1142
7. Clean cooking grids after every use with a quality grill bush designed for your grid material.
Wear protective gloves and gently remove the build-up while grids are hot.
8. After every use, allow grill to cool. Then protect clean cooking grids with a light coat of
cooking oil, empty grease pan (if included), wipe outside surfaces with a suitable kitchen
cleaner and store in a cool dry place.
9. Visit websites like www.bluerhino.com, watch barbecue themed TV shows or purchase
related barbecue cookbooks to learn more interesting tips.
Cleaning and Care
Caution:
1. All cleaning and maintenance should be done when grill is cool
and with the fuel supply disconnected.
2. DO NOT clean any grill part in a self cleaning oven. The extreme heat
will damage the finish.
Notices
1. Abrasive cleaners will damage this product.
2. Never use oven cleaner to clean any part of grill.
3. This grill should be thoroughly cleaned and inspected on a regular basis.
Cleaning Surfaces
1. Wipe surfaces clean with mild dishwashing detergent or baking soda.
2. For stubborn surfaces use a citrus based degreaser and a nylon scrubbing brush.
3. Rinse grill clean with water.
Cleaning Burners
1. Turn all control knobs clockwise to the (OFF) position and remove LP gas tank.
2. Remove regulator.
3. Remove cooking grids and heat plate.
4. Disconnect wire from igniter.
5. Remove burners.
6. Clean inlet of burners with small bottle brush or compressed air.
7. Remove all food residue and dirt on burner surfaces.
8. Clean any clogged ports with a stiff wire (such as an opened paper clip)
9. Inspect burners for any damage (cracks or holes). If damage is found, replace with new
burner(s) from manufacturer.
10. Reinstall burners. Reconnect igniter and regulator.
11. Replace heat plate and cooking grids
12. Preform leak test.
Operating Instructions
