MiniTurbo Operation Manual
12
6. Troubleshooting
6.1 General Problems
6.2 Error Messages
The instrument will show an error message on the main screen and stop working until the problem
has been solved. Please see the table below.
Message
Cause
Action
Er01- Heater overheat
Heater over 120
°
C
Reboot the unit.
Er02- Heater cannot reach
the setting temperature.
Faulty heater.
Reboot the unit.
Er03- Heater has lost
temperature accuracy
The heater temperature has
been over ±3
°
C for 30 seconds.
Reboot the unit.
Er04- Heater temperature
sensor error.
Heater temperature sensor
problem.
Reboot the unit.
Er05- Block temperature
sensor error.
Block temperature sensor
problem.
Reboot the unit.
Problem
Cause
Action
The display remains
off even when power is
switched on.
Power is not reaching the system.
Check power source voltage.
The power cord is not properly
plugged into the socket.
Reconnect the power cord.
Faulty power switch.
Return the unit for service.
Lid will not open or
close.
Foreign object between lid heater
and sample block.
Remove the foreign object or
matter.
Faulty lid lock mechanism.
Return the unit for service.
The display goes off.
Faulty backlight.
Return the unit for service.
Faulty LCD panel
Return the unit for service.
Cycle time is too long.
Operating environment
temperature may be unsuitable.
Make sure the temperature of the
operating environment is between
15 and 30°C.
The electronic cooling element
may be damaged or aged.
Return the unit for service.
Faulty temperature sensor.
Return the unit for service.
Lid heater does not
work.
Lid heater is set to off.
Check Lid Temperature setting in
protocol.
Lid sensor problem.
Return the unit for service.
