For Customer Service please call 1(800) 834-7790
Add Gratuity/Tip to a Transaction
1.
Log on to EMoney at
www.etsemoney.com
.
2.
Select your Blue Bamboo account.
3.
Select Tip Adjustment.
4.
Select List All Transactions.
5.
Select the gratuity of the transaction to adjust.
6.
Key in the gratuity amount.
Refund a Transaction
1.
Use the arrow keys to highlight
‘1. Credit’
, press
Enter
.
2.
Use the arrow keys to highlight
‘3. Refund’
, press
Enter.
3.
Swipe
the credit card.
a.
If the card is unreadable, key in the 15-16 digit card number, press enter.
b.
Key in the expiration date on the card, press enter.
4.
Key in the transaction
Amount
, press
Enter
.
Gift Card Transactions
Gift Card Sale
1.
Use the arrow keys to highlight
‘5. Gift’
, press
Enter
.
2.
Use the arrow keys to highlight
‘1. Redeem’
, press
Enter
.
3.
Swipe
the gift card.
a.
If the card is unreadable, enter the number from the back of the card, press enter.
b.
Enter in 1212 for the expiration date.
4.
Key in the transaction
Amount
, press
Enter
.
Check the Balance of a Gift Card
1.
Use the arrow keys to highlight
‘5. Gift’
, press
Enter
.
2.
Use the arrow keys to highlight
‘6. Inquire’
, press
Enter
.
3.
Swipe
the gift card.
a.
If the card is unreadable, enter the number from the back of the card, press enter.
Issue a Gift Card
Issuing a gift card does not charge the customer; a separate Sale must be made for purchasing of the card.
1.
Use the arrow keys to highlight
‘5. Gift’
, press
Enter
.
2.
Use the arrow keys to highlight
‘4. Activate’
, press
Enter
.
3.
Swipe
the gift card.
a.
If the card is unreadable, enter the number from the back of the card, press enter.
4.
Key in the
Initial Balance
of the card, press
Enter
.
