27
Complaint
Possible Reason
Solution
Compressor is not running
The fridge is running
frequently or for a long time.
The fridge is in defrost cycle.
The appliance is not plugged into the socket.
There is a power failure.
Your new refrigerator may be wider than the
previous one.
The ambient room temperature may be high.
The refrigerator might have been plugged in recently
or might have been loaded with food.
Large amounts of hot food might have been
put in the refrigerator recently.
Doors might have been opened frequently or left
ajar for a long time.
Freezer or fridge compartment door might have
been left ajar.
This is normal for a full-automatically defrosting refrigerator.
Defrosting cycle occurs periodically.
Be sure that the plug is properly fit into the socket.
Call your electricity supplier.
This is quite normal. Large refrigerators operate for a longer
period of time.
Cooling down of the refrigerator completely may last for a couple
of hours longer.
Hot food causes longer running of the refrigerator until
they reach the safe storage temperature.
The warm air that has entered into the refrigerator causes the
refrigerator to run for longer periods. Open the doors less frequently.
Check doors close fully.
Freezing of the food in the
bottom drawer (crisper /
Chiller.
* This is normal if the adjustment slider is at
Chiller Compartment (0ºC) position. Ambient
temperature is very low (around or lower than
10 ºC)
* Switching the adjustment slider to the crisper position.
* Moving the vegetables from this compartment to the upper
crisper.
* Icing up on the outer surfaces of foodstuff such as meat is
normal.
Condensation on the side wall
of the fridge compartment.
* Very cold ambient conditions.
* Frequent opening an closing of the door.
* Highly humid ambient conditions.
* Storage of food containing liquid in open
containers.
* Leaving the door ajar.
* Switching the thermostat to a colder degree. (2 °C)
* Decreasing the time the door left open or using it less frequently.
* Covering the food stored in open containers with a suitable
material.
* Wipe the condensation using a dry cloth and check if it persists.
This is quite normal.
Please review this list before calling the service. It might save you time and money. This list includes frequent complaints
that are not arising from defective workmanship or material usage.
EN
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