BLiNQ Networks Inc.
X-1200 System Installation Guide
Release 1.0
Confidential - Restricted Use and Duplication
Page
55
Issue 01 D1
vertical and horizontal equalizer conductors,
bonding conductors and
electrical metallic raceways.
Typically, you connect to the CBN via equipment frames which reduces voltage differences to acceptable
levels when current flows through these frames, either during fault occurrences in the ac or dc power
systems, or when lightning strikes.
10.3
Troubleshooting Guide
Table 18, “X-1200 System Troubleshooting Guide” provides helpful hints and solutions for
troubleshooting the X-1200 system.
Table 18 X-1200 System Troubleshooting Guide
Symptom
Possible Cause
Solution
The downlink
Modulation and
Coding Scheme
(MCS) is low on a
Remote Backhaul
Module (RBM)
The Received Signal
Strength Indication (RSSI) is
very high on the RBM
(>-35dB)
Reduce the transmitted power of the Hub Module (HM).
Change the pointing on the RBM to reduce the received
signal.
The Carrier to Interference
plus Noise Ratio (CINR) level
is low
Increase the transmitted power of the HM.
Change the pointing on the RBM to increase the received
signal.
State LED cycles
continuously
between green and
amber
The link is not being formed
Verify that the frequency and preamble index settings are
correct.
If the LED is continuously
going between amber and
green (within a few
seconds), the unit may be
defective
Remove and return the unit to BLiNQ Networks.
Contact BLiNQ Networks to arrange for a replacement.
RBM not going into
Best Signal Indicator
(BSI) mode
RBM is powered up, but BSI
feature is not activated
Verify that the BSI option is properly enabled.
Note:
the BSI feature does not become active if an Ethernet
connection is present on the RBM.
HM not transmitting
Wrong frequency setting
No ping responses
from X-1200 system
Wrong IP address set
Verify that the IP address, netmask, and gateway address (if
used) are correct.
Dynamic Host Configuration
Protocol (
DHCP) to an
unknown IP address
If DHCP is being used on the RBM, check the assigned IP
address from the HM side to confirm it is correct.
Unit is powering up
Wait until the LED goes green and try to ping again.
Attempting to ping
management IP of the RBM
This IP is only accessible from the HM side of the link and
not from the local craft Ethernet (only IP accessible is the
craft IP address).
Personal Computer (PC)
does not have an IP address
in the same subnet as the
X-1200 system
Statically assign an IP address from the same subnet as the
X-1200 system to the PC.