occur when you use the scooter, together with suggested remedies. Note that the guide
cannot describe all the problems and events which may occur and you should always
contact your service provider in case of doubt.
Controller have included a warning system with function of identifying trouble, the
buzzer is always on warning status until the trouble removal.
Fault
Code
Code
Instruction
Trouble
Remedy
* **
1, 2
Joystick open-circuit fault Check its circuit connection or
contact your distributor.
** *****
2, 5
Joystick short fault
Check if exist short or contact your
distributor.
* ******
1, 6
Joystick lever is not in the
center
Switch off power and poke the
joystick lever to the center, or
contact your distributor if do not
solve it.
*** **
3, 2
Electromagnetic brake
fault
Check if the Drive-Manual lever is at
the Drive position.
* ***
1, 3
Charging status
Stop charging. Disconnect the
charging cable from the scooter
charger socket.
** **
2, 2
Undervoltage protection Charge the battery.
* ****
1, 4
Motor hall fault
Contact your distributor.
** ****
2, 4
Controller fault
Contact your distributor.
** *****
2, 5
Electric circuit overload
Restart, or contact your distributor.
* *****
1, 5
Overvoltage protection
Restart, or contact your distributor.
10
Limited warranty
This warranty is extended only to the original purchaser/user of our products.
IDEAL warrants its product to be free from defects in materials and workmanship for one
year for the original purchaser. If within such warranty period any such product shall be
proven to be defective, such product shall be repaired or replaced. Product repairs shall
not extend this warranty - coverage for repaired product shall end when this limited
warranty terminates. IDEAL’s sole obligation and your exclusive remedy under this warranty
shall be limited to such repair and/or replacement. For warranty service, please contact
the dealer from whom you purchased. The defective unit or parts must be returned for
warranty inspection.
This warranty does not cover device failure due to owner misuse or negligence, or normal
wear and tear. The warranty does not extend to non-durable components, such as rubber
accessories, casters, and grips, which are subject to normal wear and need periodic
replacement.
