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8.23 Service Procedure
If you experience any difficulty in using your Blendtec blender and following the
troubleshooting steps in Section 7 does not resolve the problem, immediately
contact Blendtec customer service at 1-800-BLENDTEC (US customers) or a
Blendtec qualified service agent (international customers) to diagnose the problem.
Please have your Stealth’s serial number ready and be prepared to describe the
problem. Do not attempt to do your own repairs. The warranty will be voided if
repairs are made by individuals other than Blendtec qualified service agents. Many
issues can be resolved simply and quickly over the phone. If the problem cannot be
resolved over the phone, your unit may require replacement.
If your machine is under warranty,
Blendtec will repair or replace the blender at
no cost. Cosmetic damage and abuse are not included.
If your machine is out of warranty
and you wish to have it repaired, contact
Blendtec customer service at 1-800-BLENDTEC (US customers) or a Blendtec
qualified service agent (international customers) for instructions. You will be billed
for services rendered.
When shipping your blender to Blendtec customer service or a qualified service
agent (either in warranty or out of warranty), please include the form on the
following page.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES OR GUARANTEES OF
ANY KIND, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OR
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. In no event shall
Blendtec be liable for any special, indirect, incidental or consequential damages.
Upon the expiration of the warranty period, Blendtec’s liability under this warranty
shall terminate. The foregoing warranty shall constitute the sole liability of Blendtec
and the exclusive remedy of the customer or user.
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