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3. Troubleshooting & Factory Reset
This chapter covers the potential issues you may encounter during system operation, and
factory reset function
Control Panel
Control Panel Fault Orange LED indicates fault in system, When the LED light up, please login to
your Blaupunkt Home Connection Server account to check fault events. The possible fault events
include:
Control Panel / Devices low battery:
-- Change device batteries or charge Control Panel battery accordingly.
AC power fail:
-- Check AC power connection
Sensor out of order:
-- Check device battery status and conduct Walk Test to confirm if the Control Panel can
receive device signal.
Device tamper:
-- Close the accessory device tamper switch by checking mounted location and cover screw.
Interference:
-- Perform Walk Test on all your devices to check if Control Panel can still receive their signals.
PIR Sensor
PIR Camera LED flashes when activated:
-- PIR is on low battery or tamper switch triggered.
PIR does not respond to movement:
-- PIR has a built-in 1 minute sleep timer after detecting a movement. PIR will not redetect
movement within 1 minute after it is triggered. Please wait for at least 1 minute before testing
PIR again.
-- Battery exhausted, please change battery.
PIR is slow to respond:
-- This is normal. PIR has sophisticated false arm filter setting to prevent accidental trigger. It
is also less sensitive when walking directly toward it.
PIR give false alarm:
-- Make sure pets have no access to protected area.
-- Make sure the PIR is not pointed at source of heat or moving objects.
Door Contact
Door Contact LED flashes when activated:
-- Door Contact is on low battery or tamper switch triggered.
Door Contact does not respond to door/window opening
-- Batteries exhausted, please change battery.
-- The magnet is too far away from the Door Contact, please check the gap between the
magnet and the Door Contact. Reduce the gap and test the Door Contact again.
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