20
TROUBLESHOOTING & IMPORTANT
UVC light not illuminated
•
Check all fuses / RCD and electrical connections follow electrical installation
Faults - Problem Procedure
Before returning your Inpond to your dealer or contacting our Consumer Advice
Department, please carry out the following steps. This will solve most problems quickly
and easily.
1. Ensure electrical procedures have been followed fully. Check fuses and any cable
connectors/switch boxes.
2. (a) Follow routine maintenance procedure fully. (b) Check location and connecting your
pump details including flow rates. (c) Ensure that your pond volume and pump flow rate
meet the maximum pond size recommended for the filter model on the filter
performance and specification chart. (d) Follow troubleshooting guide.
3. If there is a mechanical breakdown of the filter or UVC, return to the point of purchase
for inspection and advice (You will need proof of purchase).
Guarantee
UV & FILTER
This product is guaranteed against defects in material and workmanship for 3 years from the
date of purchase, under normal usage. The guarantee DOES NOT APPLY in case of improper
use, negligence, lack of maintenance or accidental damage to either the filter or UVC. If the
filter or UVC fails due to a manufacturing fault within this period it will be either repaired or
replaced free of charge. Liability is limited to replacement of the faulty product only; no other
costs will be reimbursed. The guarantee is not transferable and does not affect your statutory
rights. This guarantee does not confer any rights other than those expressly set out above. This
guarantee does not cover the filter foams or UVC bulb, which will need replacing when worn
or every 6 months. If any parts are needed, spares are available from your retailer.
