PRODUCT WARRANTY
Warranty Conditions of this Product
Spotbuy warrants that all its products are free from defects in material and workmanship. Subject to the condi-
tions and limitations set out below, Spotbuy will, at its option, either repair or replace any part of its products
that prove defective by reason of improper workmanship or materials. Repaired parts or replacement products
will be provided by Spotbuy without charge for parts and labour, and Spotbuy will either replace it with a new
one or repair it to be functionally equivalent to a new one.
Warranty Claim Requirements
This warranty does not cover any damage to any product that results from:
•
Improper installation, accident, or negligence.
•
Abuse, misuse, or any unauthorised disassembly, repair, or modification.
•
Unusual physical or electrical stress or interference, failure or fluctuation of electrical power, lightning,
static electricity, fire, or acts of nature.
•
Damage caused by the user or by mail or any other delivery service used to return the product to
Spotbuy.
In order to process a warranty claim, you must complete and enclose the SPOTBUY PRODUCT RETURN
INSTRUCTIONS with the product together with proof of the date of original purchase as evidence, that shows
the product is within the applicable warranty period. This is generally a copy of the invoice or receipt.
Otherwise, it becomes the discretion of Spotbuy as to whether the product is covered under warranty.
In addition, Spotbuy is not responsible for any data recovery in the event of a defective flash memory that may
be part of the product. The product must be used with devices that conform to the recommended industry
standards. Spotbuy will not be liable for damages resulting from a third party device that causes the product to
fail. Spotbuy shall in no event be liable for any consequential, indirect, or incidental damages, lost profits, lost
business investments, lost goodwill, or interference with business relationships as a result of lost data. Spotbuy
is also not responsible for damage or failure to any third party equipment, even if Spotbuy has been advised of
this possibility. This limitation does not apply to the extent that it is illegal or unenforceable under applicable law.
Duration of Warranty
12 month warranty – Spotbuy provides a 12 month warranty on all its products calculated from the purchase
date of the product as shown on the invoice or receipt. Other warranties - as stated on product packaging.
Charges for Repairs
Free Of Charge - If the product is within the warranty period, should it fail under normal use in the
recommended environment due to improper workmanship or materials, Spotbuy will repair the product or
replace it with a comparable one without any charge for parts and labour. Delivery charges are as per the
SPOTBUY PRODUCT RETURN INSTRUCTIONS.
Fees -
Spotbuy will repair a defective product even beyond warranty; however, the customer will be charged for
the cost of labour, replaced parts and return delivery.
* Please note that should the product defect be caused by any of the mentioned factors listed above (e.g. mis-
use, neglect, abuse, etc.), even if the product is inside the warranty period, the customer will be charged for the
cost of labour, replacement components and delivery.
Returns
Please return the product to the address and in accordance to the SPOTBUY PRODUCT RETURN
INSTRUCTIONS. Please read the SPOTBUY PRODUCT RETURN INSTRUCTIONS carefully in order to
understand the conditions and complete the process easily. This form can be downloaded from
www.spotbuy.com.au
Spotbuy is not responsible for damage to or loss of any programs, data or removable storage media. It is highly
recommended to save (back up) any programs, data or removable storage media before sending the products
back.
Spotbuy’s return policy is based on stock availability; hence the repaired product that you receive might not be
the one you have originally sent.
Due to ongoing technology development, any discontinued Spotbuy product that is unable to be repaired will be
replaced by a comparable one.
Contact Spotbuy
If you would like to contact Spotbuy, please email [email protected] or complete the contact form on
www.spotbuy.com.au
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