Backing up data from your old device
If you wish to backup any of the data which is on your old device and restore it to the new device, please follow the instructions below. Note that all Contacts, Notes,
Tasks and Calendar are automatically synchronized with Outlook so there is no need to back these up. These instructions are only for those who want the old emails
transferred onto the new device.
• Open BlackBerry Desktop Manager
• Double-click ‘Backup and Restore’
• Click ‘Backup…’
• Select a location and file name for your backup. Remember these details as you will need to restore from this file later
• Click ‘Save’ – The backup will commence
• Click ‘Close’ on ‘Backup and Restore’ screen
• Close BlackBerry Desktop Manager and disconnect your device.
Removing the old version of BlackBerry Desktop Manager
• Open ‘Add/Remove Programs’ from the ‘Control Panel’. The control panel can be found by clicking the ‘Start’ button (Windows XP) or clicking the ‘Start’ button and
selecting ‘Settings’ (Windows 2000)
• Select ‘BlackBerry Desktop Manager’ and click ‘Change/Remove' (Windows 2000) or ‘Remove’ button (Windows XP)
• ‘BlackBerry Desktop Manager Setup’ will start
• Select ‘Remove’ then click ‘Next’
• Select ‘OK’ at the confirmation message
• Click ‘Finish’
• Close Add/Remove programs and control panel.
Removing your old data from the old device
Having checked that all your data (email, contacts, calendar appointments, etc) has been successfully transferred to your new BlackBerry 7100v, you may wish to clear
all data from your old BlackBerry handheld, for security purposes and so that it can be reused by someone else. To do this, you need to enter the wrong security
password 10 times. If you do not have a password set on your BlackBerry handheld follow the steps below:
• From the Home screen select ‘Settings’
• From the list select ‘Security’
• Scroll to Password, then click the track wheel and select ‘Enabled’
• Click the track wheel and select ‘Change Password’, enter your password and confirm it a second time
• Press the ‘Escape’ button until you are at the home screen
• Select ‘Lock Handheld’
• Enter the password incorrectly 10 times. As a security feature you will be asked to enter the word BlackBerry just to confirm this is not accidental
• On the tenth entry of the password your device will reset and all the data will be wiped.
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