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Frequently Asked Questions
53
FA
Q
s
Can I set up for email using both the BlackBerry Enterprise Server and a personal email address?
If your wireless service permits email setup using more than one service, first complete the
steps in “Using the BlackBerry Enterprise Server Option” on page 16, followed by the steps
in “Creating or Adding an Email Account” on page 14.
Contact Sprint Customer Service for more information about availability and the fees that
might be associated with email setup using both BlackBerry Enterprise Server and a
personal email address.
How do I reset my BlackBerry device?
To reset your BlackBerry device hardware and programs, remove and then reinsert the
battery.
How do I clean the screen?
Clean the screen and your BlackBerry device using only a soft dry cloth. Do not use liquid,
aerosol cleaners, or solvents on or near your BlackBerry device. Disconnect any cables from
the computer and unplug any charging accessories from the electrical outlet before
cleaning.
Where can I buy accessories for my BlackBerry device?
You can buy approved accessories, including batteries and chargers, for your BlackBerry
device at Sprint Stores or online at:
䡲
sprint.com
– Click
Shop > Accessories
.
䡲
shopblackberry.com
Note:
See tthe
Safety and Product Information Guide
included in the box for more information about
caring for your BlackBerry device.
Note:
Use only those accessories approved by Research In Motion (RIM). Using any accessories not
approved by RIM might invalidate any approval or warranty applicable to your BlackBerry device,
might result in the non-operation of the device, and may be dangerous.