Welcome to SkyTel
And welcome to BlackBerry
TM
by SkyTel
®
service. We’re pleased you’ve chosen to use
the world’s most advanced messaging network, and we’re confident that you and
your contacts will find it to be the most convenient and comprehensive wireless
email and messaging service ever.
BlackBerry by SkyTel integrates with your corporate email account providing a
wireless extension of your desktop email. Read, compose, forward, reply, delete, or
file messages from the palm of your hand, all without wires. Always on, you can
send complete emails and messages to all of your contacts without ever picking up
a phone or turning on your computer. Your messages can be up to 2,000 charac-
ters each.
When you’re back at your desk, synchronize your handheld with your desktop
mailbox and all activity between the desktop and handheld will be instantly
coordinated.
Interactive 2-Way Messaging
With SkyTel, you get the added benefits of our 2-Way messaging system. Your
contacts can reach you by toll-free phone number to leave numeric and text mes-
sages. You can send messages directly from SkyTel handhelds, by using the SkyTel
website or with free messaging software. By combining these features with
BlackBerry by SkyTel, your wireless communication options are nearly limitless.
This guide is designed to help you understand the many ways that SkyTel 2-Way
services can enhance your BlackBerry service and RIM handheld to improve and
simplify communication. The SkyTel system allows you to communicate with other
SkyTel subscribers by phone and internet, regardless of their level of SkyTel
service — numeric or alphanumeric, one-way or 2-way — and for nonsubscribers to
communicate with you.
Guaranteed Message Delivery -
You can relax with SkyTel. When you travel outside a
coverage area, or if your battery is dead, SkyTel stores any new messages sent to you
for up to 72 hours, delivering them automatically when you return to full-service
coverage. When you’re outside a covered area for an extended period, check your
SkyTel messages via the Internet or telephone at no extra charge. (BlackBerry emails
are not available through SkyTel Message Recall.)
Local Coverage that Follows You Nationwide -
With BlackBerry by SkyTel, your coverage
follows you nationwide automatically. You’ll receive your email and messages in any
of the thousands of cities and towns where coverage is available. And there’s never
an extra fee for roaming when you travel.
Questions?
If you have questions about services not addressed in this guide, please contact your
Sales Representative, call the BlackBerry by SkyTel Customer Service desk at 1-866-
759-1000, or send an email to [email protected]
2
