Blackberry PROTECT - V1.0, Руководство пользователя

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Troubleshooting
My data was not backed up
Try performing the following actions:
• Verify that your BlackBerry®device is connected to the wireless network.
• On the Options screen, verify that the Automatically Back Up check box is selected.
• On the Options screen, verify that the Only Back Up over Wi-Fi check box is not selected.
• If you are outside your wireless service provider's coverage area, on the Options screen, verify that the Allow Backup When Roaming
check box is selected.
Related topics
Change automatic backup options, 6
User Guide Backing up device data
9