Blackberry ENTERPRISE SOLUTION ERASING FI Скачать руководство пользователя страница 8

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Erasing file systems on BlackBerry devices 

 

IT policy rule 

Description 

Secure Wipe if Low Battery 

 

Set this IT policy rule to require that, if the BlackBerry device battery power 
is insufficient to receive IT policy updates or IT administration commands, 
the BlackBerry device permanently deletes its user and application data. 

Resetting a BlackBerry device to factory default settings 

The BlackBerry Enterprise Server administrator can use the Remote Wipe Reset to Factory Defaults IT policy rule 
to require the BlackBerry device to return to factory default settings when it receives the Erase Data and Disable 
Handheld IT administration command over the wireless network. When the BlackBerry Enterprise Server 
administrator sets this rule to True and sends the Erase Data and Disable Handheld IT administration command 
to the BlackBerry device from the BlackBerry Manager, or the BlackBerry Enterprise Server administrator clicks 
Nuke Handheld

 

in the BlackBerry Manager, the BlackBerry device reverts to its factory default settings and 

permanently deletes all of the following items: 

 

user data 

 

corporate PIN-to-PIN encryption key 

 

master encryption key 

 

smart card binding information 

 

password history 

 

stored BlackBerry MDS device policy 

 

record of time elapsed since the BlackBerry device was last turned on 

 

stored IT policy 

 

third-party applications and application data 

When the BlackBerry device reverts to its factory default settings, it overwrites BlackBerry device internal 
memory and, if content protection is turned on, performs a scrub of BlackBerry device memory. 

Unbinding the smart card from the BlackBerry device 

When the BlackBerry Enterprise Server administrator or the user starts a BlackBerry device wipe, causing the 
BlackBerry device to erase its stored user and application data, the BlackBerry device permanently deletes the 
smart card binding information from the NV store so that a user can authenticate with the BlackBerry device 
using a new smart card. 

The BlackBerry Enterprise Server administrator can permanently delete the smart card binding information from 
the BlackBerry device manually in the following ways. 

 

Send the Erase Data and Disable Handheld IT administration command to the BlackBerry device to 
permanently delete the binding between a user’s current smart card and the BlackBerry device. 

 

When the user turns off two-factor authentication, the BlackBerry device turns off two-factor authentication 
with the installed smart card and permanently deletes the smart card binding information from the 
BlackBerry device. 

©

 2008 Research In Motion Limited. All rights reserved. 

www.blackberry.com 

 

 

Содержание ENTERPRISE SOLUTION ERASING FI

Страница 1: ...Erasing file systems on BlackBerry devices Technical Overview 2008 Research In Motion Limited All rights reserved www blackberry com ...

Страница 2: ......

Страница 3: ...pes 4 Erasing data from BlackBerry device memory and making the BlackBerry device unavailable standard security wipe 5 Resetting a BlackBerry device to factory default settings 6 Unbinding the smart card from the BlackBerry device 6 Actions that the BlackBerry device performs during BlackBerry device wipe processes 7 2008 Research In Motion Limited All rights reserved www blackberry com ...

Страница 4: ...evice wipe External memory file systems can be installed accessed and encrypted on the BlackBerry device The BlackBerry device does not erase external memory file systems during a device wipe User data that the BlackBerry device stores The BlackBerry device stores user data items including the following Item Description AutoText all text that automatically replaces the text a BlackBerry device use...

Страница 5: ... SecurID Library the contents of the sdtid file seed stored in flash memory tasks subject information included in the body of the task third party application data all data associated with third party applications that are installed on the BlackBerry device 2008 Research In Motion Limited All rights reserved www blackberry com ...

Страница 6: ...y device flash memory file system The BlackBerry memory scrub process complies with United States government requirements for clearing sensitive user data including Department of Defense directive 5220 22 M and National Institute of Standards and Technology Special Publication 800 88 The BlackBerry device performs the following actions depending on the method used to wipe the internal device memor...

Страница 7: ... loader tool prompt The default is ten attempts The BlackBerry device user can also use the application loader tool in the BlackBerry Desktop Software to erase all user and application data on the BlackBerry device but choose not to erase the BlackBerry device applications The BlackBerry Enterprise Server administrator clicks Wipe Handheld File System in the BlackBerry Manager This option deletes ...

Страница 8: ...lackBerry MDS device policy record of time elapsed since the BlackBerry device was last turned on stored IT policy third party applications and application data When the BlackBerry device reverts to its factory default settings it overwrites BlackBerry device internal memory and if content protection is turned on performs a scrub of BlackBerry device memory Unbinding the smart card from the BlackB...

Страница 9: ...rate PIN to PIN encryption key 3 3 3 deletes master encryption key 3 3 3 unbinds IT policy 3 3 3 unbinds smart card 3 3 3 deletes password history 3 deletes stored BlackBerry MDS device policy 3 deletes record of time elapsed since the BlackBerry device was last turned on 3 deletes stored IT policy 3 deletes third party applications 3 3 overwrites BlackBerry device memory 3 3 3 performs a scrub of...

Страница 10: ...CONSEQUENTIAL INCIDENTAL EXEMPLARY OR INDIRECT DAMAGES EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES INCLUDING WITHOUT LIMITATION LOSS OF BUSINESS REVENUE OR EARNINGS LOST DATA DAMAGES CAUSED BY DELAYS LOST PROFITS OR A FAILURE TO REALIZE EXPECTED SAVINGS This document might contain references to third party sources of information hardware or software products or services and or ...

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