Add or remove a BlackBerry Enterprise Server component
When you perform this task, the BlackBerry® Enterprise Server components on the computer that you perform this
task on are unavailable for use until the installation process is complete and you have restarted the BlackBerry
Enterprise Server services.
The process includes a restart of a BlackBerry Enterprise Server.
Before you begin:
•
If you configured high availability and you want to add or remove a BlackBerry Enterprise Server component
from a computer that hosts a primary BlackBerry Enterprise Server, perform a manual failover to the standby
BlackBerry Enterprise Server so that users are not affected by the adding or removing of a BlackBerry Enterprise
Server component.
•
If you want to remove a BlackBerry Router, BlackBerry Attachment Service, BlackBerry MDS Connection
Service, BlackBerry Collaboration Service, or BlackBerry MDS Integration Service, use the BlackBerry
Administration Service to remove the component from the list of component instances that the BlackBerry
Enterprise Server instances use.
1. Log in to a computer using the Windows® account that you used to install the BlackBerry Enterprise Server
components.
2. Stop the BlackBerry Enterprise Server services.
3. In the BlackBerry Enterprise Server installation files, double-click setup.exe. If your operating system is Windows
Server® 2008, run setup.exe as an administrator.
4. In the Setup type dialog box, select Use an existing BlackBerry Configuration Database.
5. In the Database information dialog box, perform the following actions:
• Verify the names of the database server and BlackBerry Configuration Database that the BlackBerry Enterprise
Server instances use.
• If you configured the database server to use static ports, select the Static option. If the static port number is
not 1433, in the Port field, type the port number.
6. If you want to configure database mirroring, in the Database mirroring options dialog box, you can select Add
support for database mirroring and type the name of the database server that hosts the mirror database in the
Name of the mirror database server field. The setup application does not create the BlackBerry Configuration
Database on the mirror Microsoft® SQL Server®; it adds a registry key to the computer that includes the name
of the mirror Microsoft SQL Server.
7. In the Setup options dialog box, select the components that you want to add and clear the checkboxes for the
components that you want to remove. The setup application upgrades any components that you installed
previously that you select and the components might be unavailable for users during the installation process.
8. When the setup application prompts you to restart the computer, click Yes.
9. Log in to the computer using the same account that you used in step 1.
10. In the Application extensibility information dialog box, consider the following information:
• You can type an FQDN to create a BlackBerry MDS Integration Service pool or add the BlackBerry MDS
Integration Service instance to a pool that you created during a previous installation process.
Installation and Configuration Guide
Add or remove a BlackBerry Enterprise Server component
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