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BlackBerry Enterprise Solution
63
BlackBerry device action
Description
unbinds the IT policy
The BlackBerry device permanently deletes the IT policy public key from
its NV store so that it can receive a new IT policy and IT policy public key
from a BlackBerry Enterprise Server.
password history
The BlackBerry device permanently deletes its references to past
BlackBerry device password hashes in memory.
stored BlackBerry MDS device
policy
The BlackBerry device permanently deletes its BlackBerry® Mobile Data
System device policy from its NV store.
deletes stored IT policy
The BlackBerry device permanently deletes its stored IT policy.
deletes third-party applications
The BlackBerry device permanently deletes all third-party applications
stored on the BlackBerry device.
overwrites BlackBerry device
memory if content protection is
turned on
The BlackBerry device uses a memory scrub process to overwrite the
BlackBerry device flash memory file system.
For more information, see “Appendix D: BlackBerry device wipe process” on page 75.
Remotely erasing data from BlackBerry device memory and making the BlackBerry device
unavailable
A BlackBerry device that is not physically connected to a computer is designed to permanently delete its user
and application data when any of the following events occur:
•
The user clicks
Wipe Handheld (in the Security Options) on the BlackBerry device.
•
The user types the password incorrectly more times than the Set Maximum Password Attempts IT policy rule
allows on the BlackBerry device. (The default is ten attempts.)
•
The BlackBerry Enterprise Server administrator sends the Erase Data and Disable Handheld IT
administration command to the BlackBerry device from the BlackBerry Manager.
•
The BlackBerry Enterprise Server administrator sends the Erase Data and Disable Handheld IT
administration command with a delay (in hours, up to 168 hours) to the BlackBerry device from the
BlackBerry Manager.
Removing third-party applications during a user-initiated security wipe
When the user clicks
Wipe Handheld (in the Security Options) on the BlackBerry device, the user can select the
Include third party applications option at the same time. If the user selects this option, when the BlackBerry
device permanently deletes its stored user data during the device wipe, it will also remove all of its third-party
applications and application data.
Requiring a delay on remote BlackBerry device wipes
The BlackBerry Enterprise Server administrator can set the following IT policy rules to require that the remote
BlackBerry device automatically delete its user and application data.
IT policy rule
Description
Secure Wipe Delay After IT
Policy Received
Set this IT policy rule to a period of time, in hours, after which, if the
BlackBerry device has not successfully received IT policy updates or IT
administration commands, the BlackBerry device permanently deletes its
user and application data.
www.blackberry.com