37
CHAPTER 5: Troubleshooting
5.2.6 Y
OUR
M
OUSE
D
RIVER
D
OESN
’
T
L
OAD
(PC CPU
S
O
NLY
)
A.
What type of mouse are you using? If it’s a regular PS/2 mouse (either a regular
type or a wheel mouse), see steps B and C. If it’s a Microsoft BallPoint mouse, see
step C. At the time of this writing, the ServSwitch Jr. MP does not support other
types of mice.
B.
To recognize the mouse, the CPU must be directly connected to it, or indirectly
connected to it through the Switch, at boot-up time. Make sure that all cables are
properly seated and that the Switch is receiving power from another computer,
then reboot the CPU.
C.
Your mouse driver might be old or incompatible with your mouse. Try the latest
version of the Microsoft mouse driver.
5.2.7 Y
OU
C
AN
’
T
A
CCESS
A
LL THE
F
UNCTIONS OF
Y
OUR
M
OUSE
A.
What type of mouse is it? If it is any other type than those listed as being
supported in item A under
Section 5.2.6
, chances are that the ServSwitch Jr. MP
doesn’t support it.
B.
If your mouse is a Microsoft BallPoint, you need the latest version of the
Microsoft mouse driver.
C.
If your mouse is a Logitech mouse, the Switch supports the two-button models
but not the three-button models.
5.2.8 Y
OUR
PS/2 M
OUSE
G
ETS
O
UT OF
S
YNC
(PC CPU
S WITH
PS/2 M
OUSE
P
ORTS
O
NLY
)
Cabling might have been disturbed during mouse movement. Issue the Send Null
Byte command (see
Section 4.3.5
) once or twice to get the mouse back in sync. You
need the latest version of the Microsoft mouse driver to stop this from happening.
