10
RGB VIDEO BALUNS
4. Troubleshooting
4.1 Things to Try If Problems Occur
If at any time your RGB Video Balun system does not seem to be working properly,
take these steps:
1. Following the manufacturer’s instructions, perform diagnostics on your video
equipment.
2. If this doesn’t solve the problem, check all cable connections and the integrity
of your site wiring.
3. You might be trying to transmit the video signals across too great a length of
cable. The maximum distance over which the Baluns can transmit and receive
video signals depends on your cable and your video equipment; refer to the
Maximum Distance
specification in
Chapter 1
.
4. Make sure that the patch cord you are running between the Balun and your
site’s wiring system is the correct cable type and is properly pinned (see the
Cable Required
specification in
Chapter 1
).
5. If possible, replace the RGB Video Baluns involved in the problem with RGB
Video Baluns that are known to be working, one at a time. If at any point the
problem goes away, there is probably a defect in the Balun you just replaced.
6. If you still cannot diagnose the problem, call Black Box for technical support
as described in the next section.
