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Digital Audio Converter—5.1 Channel Quick Installation Guide
3. Troubleshooting
The following table describes some of the symptoms, probable causes and
possible solutions in respect to the installation of the Digital Audio Converter—
5.1 Channel.
Table 3-1. Troubleshooting tips.
Symptom
LEDs
Probable Causes
Possible Solutions
Power
Lock
No Sound
OFF
OFF
No power
Check power connections
No Sound
ON
OFF
Optical/Coaxial Cable
Check the Optical/Coaxial cables.
No Sound
ON
ON
Stereo audio cable
Check the stereo audio cable.
No Sound
ON
ON
Wrong input on receiver
Check if the selected input on the
receiver can receive analog stereo
audio.
No Sound
ON
ON
Audio source outputs a
unsupported compressed
bitstream such as DTS.
Configure the source to only out-
put a uncompressed LPCM or 5.1
Channel Digital bitstream.
Choppy sound
ON
ON
Weak connections.
• Check cable connections.
• Check the optical/coaxial cable
quality.
NOTE: If you still cannot diagnose the problem, contact Black Box Technical Support at
724-746-5500 or [email protected].