Black Box HS523, Руководство пользователя, Страница: 15 / 16

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HOOKSWITCH CHAPTER CHAPTER HOOKSWITCH
3. Troubleshooting
3.1 Calling Black Box
If you determine that your
Hookswitch is malfunctioning,
do not attempt to alter or repair
the unit. It contains no user-
serviceable parts. Contact Black
Box at 724-746-5500.
Before you do, make a record of
the history of the problem. We
will be able to provide more
efficient and accurate assistance if
you have a complete description,
including:
• the nature and duration of
the problem.
• when the problem occurs.
• the components involved in
the problem.
• any particular application
that, when used, appears to
create the problem or make
it worse.
3.2 Shipping and Packaging
If you need to transport or ship
your Hookswitch:
• Package it carefully. We
recommend that you use
the original container.
• If you are shipping the
Hookswitch for repair, make
sure you include everything
that came in the original
package. Before you ship,
contact Black Box to get a
Return Materials
Authorization (RMA)
number.