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ENGLISH
TROUBLESHOOTING & WARRANTY
TROUBLESHOOTING
Troubleshoot your problem by using the chart below. If the air conditioner still does
not work properly, contact BLACK+DECKER customer service center or the nearest
authorized service center. Customers must never troubleshoot internal components.
TROUBLE
ANALYSIS
Air conditioner does
not start
• Wall plug disconnected. Push plug firmly into wall outlet.
• House fuse blown or circuit breaker tripped. Replace fuse with
time delay type or reset circuit breaker.
• Plug Current Device Tripped. Press the RESET button.
• Power is OFF. Turn power ON.
Air from unit does not
feel cold enough
• Room temperature below 62˚F(17˚C). Cooling may not occur
until room temperature rises above 62°F(17˚C).
• Temperature sensing behind air filter element touching cold coil.
Keep it from the cold coil.
• Set to a Lower temperature.
• Compressor stopped when changing modes. Wait for 3 minutes
after set to the COOL mode.
Air conditioner cooling,
but room is too warm-
ice forming on cooling
coil behind decorative
front.
• Outdoor temperature below 64˚F(18˚C). To defrost the coil, set
FAN ONLY mode.
• Air filter may be dirty. Clean filter. Refer to Care and Cleaning
section. To defrost, set to FAN ONLY mode.
• Thermostat set too cold for night-time cooling. To defrost the
coil, set to FAN ONLY mode. Then, set temperature to a Higher
setting.
Air conditioner cooling
but room is too warm
- No ice forming on
cooling coil behind
decorative front.
• Dirty air filter-air restricted. Clean air filter. Refer to Care and
Cleaning section.
• Temperature is set too low. Set the temperature to a higher
setting. 1 is the MIN setting and 7 is the coldest MAX setting.
• Air directional louvers positioned improperly. Position louvers for
better air distribution.
• Front of units is blocked by drapes, blinds, furniture, etc. -
restricts air distribution.
• Clear blockage in front of unit.
• An open doors, windows,or register may allow cold air to escape.
Close any doors, windows, or registers.
• The room may be too warm. Allow additional time to remove
“Stored heat” from walls, ceiling, floor and furniture.
Air conditioner turns on
and off rapidly
• Dirty air filter-air restricted, Clean air filter.
• Outside temperature extremely hot Set FAN speed to a Higher
setting to bring air past cooling coils more frequently.
Noise when unit is
cooling
• Air movement sound. This is normal . If too loud, set to a slower
FAN setting.
• Window vibration - poor installation. Refer to installation
instructions or check with installer.
Water dripping INSIDE
when unit is cooling.
• Improper installation. Tilt air conditioner slightly to the outside
to allow water drainage. Refer to installation instructions - check
with installer.
Water dripping
OUTSIDE when unit is
cooling.
• Unit removing large quantity of moisture from humid room. This
is normal during excessively humid days.
Room too cold
• Temperature is set too high. Set the temperature to a lower
setting. 1 is the MIN setting and 7 is the coldest MAX setting.
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