Multi-Deck Warmer
SS-OM-002.03 Revised 10/16/18
1
BKI LIMITED WARRANTY
2812 Grandview Drive • Simpsonville, SC 29680 • USA
(864) 963-
3471 • Toll Free: (800) 927-6887 • Fax: (864) 963-5316
WHAT IS COVERED
This warranty covers defects in material and workmanship under normal use, and applies only to the original
purchaser providing that:
The equipment has not been accidentally or intentionally damaged, altered or misused;
The equipment is properly installed, adjusted, operated and maintained in accordance with
national and
local codes, and in accordance with the installation and operating instructions provided with this product.
The serial number rating plate affixed to the equipment has not been defaced or removed.
WHO IS COVERED
This warranty is extended to the original purchaser and applies only to equipment purchased for use
in the U.S.A.
COVERAGE PERIOD
Warranty claims must be received in writing by BKI within one (1) year from date of i nstallation
or within one (1) year and three (3) months from data of shipment from the factory, whichever
comes first.
COB Models: One (1) Year limited parts and labor.
COM Models: Two (2) Year limited parts and labor. COM convection ovens also have a two (2) year
door warranty.
CO1 Models: Two (2) Year limited parts and labor. Five (5) Year limited door warranty.
BevLes Products: Two (2) Year limited parts and labor.
Warranty period begins the date of dealer invoice to customer or ninety (9 0) days after shipment
date from BKI, whichever comes first.
WARRANTY COVERAGE
This warranty covers on-site labor, parts and reasonable travel time and travel expenses of the
authorized service representative up to (100) miles round trip and (2) hours travel time and performed
during regular, weekday business hours.
EXCEPTIONS
Any exceptions must be pre-approved in advance and in writing by BKI. The extended door warranty on
convection ovens years 3 through 5 is a parts only warranty and does not include labor, travel, mileage or
any other charges.
EXCLUSIONS
Negligence or acts of God,
Thermostat calibrations after (30) days from equipment installation date,
Air and gas adjustments,
Light bulbs,
Glass doors and door adjustments,
Fuses,
Adjustments to burner flames and cleaning of pilot burners,
Tightening of screws or fasteners,
Failures caused by erratic voltages or gas suppliers,
Unauthorized repair by anyone other than a BKI Factory Authorized Service Center,
Damage in shipment,
Alteration, misuse or improper installation,
Thermostats and safety valves with broken capillary tubes,
Freight
– other than normal UPS charges,
Ordinary wear and tear,
Failure to follow installation and/or operating instructions,
Events beyond control of the company.
INSTALLATION
Leveling, as well as proper installation and check out of all new equipment - per appropriate
installation and use materials
– is the responsibility of the dealer or installer, not the manufacturer.
REPLACEMENT PARTS
BKI genuine Factory OEM parts receive a (90) day materials warranty effective from the date of
installation by a BKI Factory Authorized Service Center.
Warranty is in lieu of all other warranties, expressed or implied, and all other obligations or liabilities on the
manufacturer’s part.
BKI shall in no event be liable for any special, indirect or consequential damages, or in any event for damages in excess of the
purchase price of the unit. The repair or replacement of proven defective parts shall constitute a fulfillment of all obligations
under the terms of this warranty.
