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T
roubleshooting
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
Vacuum cleaner won't turn on
Possible causes
Remedies
1. Vacuum cleaner is not plugged in
1. Check electrical plug
2. Power button is not pressed down
2. Press power button down
3. Thermal protector activated
3. Allow cleaner to cool for 2 hours. See page 13.
Vacuum cleaner won’t pick up or low suction
Possible causes
Remedies
1. Tools, hose and/or telescoping extension wands are blocked
1. Remove each part and check for blockages
2. Filters are dirty
2. Check and clean or replace pre-motor and post-motor filters
3. Dirt container is full
3. Empty dirt container
4. Hose not securely attached to suction opening
4. Make sure hose connector is locked into suction opening
5. Crack or hole in flex hose
5. Check hose and replace if needed
6. Air flow regulator or variable suction power control is set
to open or minimum setting
6. Change to closed or maximum setting
Visible dust escaping from vacuum
Possible causes
Remedies
1. Dirt container is full
1. Empty dirt container
2. Filters missing or installed incorrectly
2. Check pre-motor and post-motor filter for correct installation
3. Filters are dirty
3. Check and clean or replace pre-motor and post-motor filters
4. Flex hose is blocked
4. Remove hose and check for blockages
5. Hose not securely attached to suction opening
5. Make sure hose connector is locked into suction opening
6. Crack or hole in flex hose
6. Check hose and replace if needed
WARNING:
To reduce the risk of electric shock,
turn power OFF and disconnect plug
from electrical outlet before performing
maintenance or troubleshooting.
