10
BISSELL.com
Problem
Possible Cause
Remedies
Reduced
Spray or No
Spray
Spray nozzle clogged.
Clean spray nozzle using an unfolded paper clip.
Clean Water Tank empty.
Check/fill tank.
Clean Water Tank insert
clogged.
Clean insert at bottom of Clean Water Tank.
Pump needs priming.
Gently lift Clean Water Tank while pressing the
spray trigger OR gently squeeze clean tank while
pressing spray trigger.
Clean Water Tank not fully
seated.
Remove and reseat Clean Water Tank.
Carpet
Cleaner
Won’t Pick
Up Cleaning
Solution
Poor tool position.
Reposition on surface, follow recommended
cleaning procedures.
Dirty Water Tank is full.
Empty Dirty Water Tank.
Excess solution in Flex Hose.
Lift tool and point upwards to allow water in hose
to flow into the Dirty Water Tank.
Incorrect cleaning formula.
Use BISSELL® Portable Machine formulas only.
Dirty Water Tank is
improperly seated onto base.
Remove and reseat tank.
Dirty tank plug is unplugged.
Push in Dirty Water Tank plug until properly
sealed.
Dirty Water
Tank Leaking
Duckbill valve is dirty.
Clean the duckbill valve located at the bottom of
the Dirty Water Tank. Once cleaned, make sure it is
placed securely back in place.
Float stack not fully locked
on Dirty Water Tank.
Remove float stack and twist until arrow is aligned
with lock symbol on Dirty Water Tank.
Dirty Water Tank not properly
seated onto machine.
Remove and reseat onto machine.
Note:
Any other servicing should be performed by an authorized service representative.
Troubleshooting
Below are some of the issues you may run into. If you don’t see the issue you’re experiencing
below, visit
support.BISSELL.com
.
WARNING
To reduce the risk of electric shock, turn power OFF and disconnect from electrical outlet before
performing maintenance or troubleshooting.
NOTICE
To reduce the risk of a leaking condition, do not store machine where freezing may occur. Damage to internal
components may result.
