13
w w w . b i s s e l l . c o m
T
roubleshooting
Vacuum cleaner won’t turn on
Possible causes
Remedies
1.
Power cord not firmly plugged in
1.
Check electrical plug
2.
Electronic protector activated
2.
Turn vacuum off and unplug, see page 12
3
. Hose handle not full attached
3.
Remove handle and reinstall
Brush not rotating fully
Possible causes
Remedies
1.
Brush control button turned "OFF"
1
Make sure brush control button is pushed "ON"
2.
Vacuum is in upright position
2.
Recline vacuum to operate brush
3.
Brush is jammed
3.
Unplug vacuum, remove obstruction or debris
and reset brush (pages 11 & 12)
4.
Brush needs to be reset
4.
Unplug vacuum to reset brush (page 11)
5.
Handle not fully attached
5.
Remove handle and reinstall
Vacuum cleaner won't pick up or low suction
Possible causes
Remedies
1.
Hose not properly attached
1.
Check Twist-n-Snap hose connection and make
sure hose is securely seated in hose base
2.
Dirt container not installed properly
2.
Correctly position and snap into place
3.
Dirt container full
3.
Empty dirt container
4.
Clog in cleaner
4.
Follow instructions on page 11
5.
Filters are dirty
5.
Check and clean pre-motor filter, check and
replace HEPA media post-motor
filter if needed
Visible dirt escaping from cleaner
Possible causes
Remedies
1.
Dirt container full
1.
Empty dirt container
2.
Filters or inner cyclone missing or installed incorrectly
2.
Check inner cyclone, pre-motor and
HEPA media post-motor filters for correct
installation
3.
Dirt container not installed properly
3.
Make sure dirt container is correctly
postioned and snapped into place
4.
Hose not properly attached
4.
Check Twist-n-Snap hose connection and make
sure hose is securely seated in hose base
5.
Hole or crack in hose
5.
Check hose for holes or cracks and
replace as needed
WARnInG:
To reduce the risk of electric shock, turn
power Off and disconnect plug from
electrical outlet before performing
maintenance or troubleshooting.
Other maintenance or service not included in the manual should be performed by an
authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
