Troubleshooting
WaRnInG
To reduce the risk of electric shock, turn power switch off
and disconnect polarized plug from electrical outlet before
performing maintenance or troubleshooting checks.
problem
possible causes
Remedies
Vacuum
cleaner won’t
turn on
Power cord not plugged in
Check electrical plug
blown fuse/tripped breaker
Check/replace fuse or reset breaker
no power
at rotating
floor brush
Pod is not securely seated
Remove pod and replace, making
sure that it "clicks" into place
brush switch turned to "OFF"
Make sure brush switch is in "ON" position
Vacuum is in upright position
Recline vacuum to operate brush
Vacuum
cleaner won’t
pick up dirt
Hose not attached to suction
opening
Grasp quick reach handle and firmly push
hose wand onto the suction opening
Crack or hole in hose
Check hose and replace if needed
broken or worn drive belt
Replace drive belt, see pages 10, 11
Rotating floor brush bristles worn
Replace brush
Rotating floor brush jammed
Remove brush and clean debris from
brush ends
Clog in vacuum
Follow instructions on page 12 for
clearing clogs
Dirt container full
empty dirt container
Dirt container or secondary
cyclone not installed properly
Position correctly and lock in place
Filters are dirty
Check and clean pre-motor and
post-motor filters, see page 9
Visible dirt
escaping
from cleaner
Dirt container full
empty dirt container
Filters or secondary cyclone
missing or installed incorrectly
Check secondary cyclone, pre-motor and
post-motor filters for correct installation
Dirt container installed incorrectly
Pull out and re-insert dirt container
correctly
www.bissell.com
800.237.7691
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a bissell product.
for any questions or concerns, bISSEll is happy to
be of service. contact us directly at 1-800-237-7691.
please do
not return
this product
to the store.
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