for any technical queries, please contact
our Technical Helpline at 0845 300 7775
12
T
roubleshooting
Vacuum cleaner won’t turn on
Possible causes
Remedies
1.
Power cord not firmly plugged in
1.
Check electrical plug
Vacuum cleaner won't pick up dirt
Possible causes
Remedies
1.
Incorrect height adjustment
1.
Adjust powerfoot to correct height setting
2.
Hose not attached to suction opening
2.
Grasp Quick Release handle and firmly push
hose wand onto the suction opening.
3.
Twist 'n Snap hose not securely attached
3.
Make sure Twist 'n Snap hose is snapped
into locked position
4.
Crack or hole in hose
4.
Check hose and replace if needed
WARnInG:
To reduce the risk of electric
shock, turn power switch
Off and disconnect plug
from electrical outlet before
performing maintenance or
troubleshooting.
Clearing clog
low suction, poor pickup or no suction may be
due to a clog in the vacuum cleaner. If you notice
a change in the sound of the vacuum motor or a
reduction in the spinning action in the dirt
container, check for clogs.
1.
Unplug cleaner from electrical outlet.
2.
Empty dirt container.
3.
Check upper tank and
primary separator
for
build up or clogs. Check to make sure
primary
separator
is installed correctly. To unlock the
primary separator
, grasp the rim and turn
toward the left. Pull straight down to remove. If
the
primary separator
is missing or not locked
into place, check and clear the tube in the
center of the dirt container and properly install
primary separator.
4.
Remove the Twist ‘n Snap hose from the
vacuum by turning to the left. Check the
suction inlet, hose and hose wand for clogs.
Remove any clogs from the hose using a
long, narrow object such as a broomstick.
5.
Check the foot hose for clogs. If needed,
remove the screw attaching the hose wand
base to the vacuum. Straighten the foot hose
and unclog with a long, narrow object such
as a broomstick.
6.
If the clog persists, follow the instructions for
checking the rotating floor brush on page 10
and inspect the air passageway for obstructions.
M
aintenance and care
Air Passageway
Suction Inlet
Primary Separator
Hose
Wand Base
