BISSELL.com
11
Warranty
2-Year limited warranty, may vary by state. Visit
support.BISSELL.com
or call 1-800-237-7691
for complete warranty information.
Problem
Possible Cause
Remedies
Vacuum
won’t pick
up dirt
Filters are dirty.
Remove and rinse pre-motor filters. Allow
enough time for them to dry properly before
reinserting. Remove and dust off post-motor
filter.
There is a clog in the vacuum.
Remove the foot and Extension Wand from the
hand vacuum. Check for debris buildup or clogs
in each of these sections. Clear any debris or
clogs before reassembling.
Dirt Tank is not seated correctly.
Remove the tank and reseat properly.
Dirt is
escaping
from the
vacuum
Dirt Tank is full.
Empty the tank.
Filters are missing or dirty.
Check to see if the pre- and post-motor filters
are in place and clean, if necessary.
There is a clog in the vacuum.
Remove the foot and Extension Wand from the
hand vacuum. Check for debris buildup or clogs
in each of these sections. Clear any debris or
clogs before reassembling.
Vacuum
won’t
charge
Wrong charger is being used.
Use only the charger that comes with the
machine.
Charger is not plugged into the
machine properly.
Remove the charger and reinstall into the hand
vacuum.
Troubleshooting
For a comprehensive walkthrough of your product and support visit
support.BISSELL.com
.
This guide has everything you need to get ready for first use, including setting up, using and
maintaining your machine, but online you’ll find additional resources like tips and troubleshooting,
videos, product registration, parts, and more.
Errors
Cause: Suction motor fault.
Remedy: Turn machine
OFF. Check and clean
filters. Check and clean the
machine of clogs. If this
doesn’t solve the problem,
contact Consumer Care.
Cause: Brush Roll stall.
Remedy: Turn machine OFF.
Check and clean the Brush
Roll of any clogs. Brush
Roll can be removed for
thorough cleaning (page 8).
Turn machine ON.
Cause: Battery issue.
Remedy: Contact Consumer
Care.
Air flow issue.
Remedy: Turn machine
OFF. Check and clean
filters. Check and clean the
machine of clogs. If this
doesn’t solve the problem,
contact Consumer Care.
NOTICE
Disconnecting the battery will destroy the appliance and invalidate the warranty.
