BISSELL.com
11
Troubleshooting
Below are some of the issues you may run into. If you don’t see the issue you’re experiencing
below, visit
support.BISSELL.com
.
Problem
Possible Cause
Remedies
Reduced or
no spray
Clean water tank may be empty.
Refill tank.
Clean water tank may not be
seated completely.
Turn power OFF. Remove and reseat
tank.
System isn’t completely primed.
Hold trigger for 10 to 15 seconds to make
sure the solution has flowed to the spray
tips.
Brush window is not latched in place.
Turn power OFF. Unplug machine and
reinstall brush window.
Not holding trigger to spray solution.
Hold trigger continuously while using the
machine.
Spray tips on foot clogged.
Use a pin to clean the spray tips located
underneath the brush window.
Loss of
suction
power
Tanks may not be seated properly.
Turn power OFF. Remove both tanks and
reseat them so they fit properly on the
machine.
Dirty water tank has picked up
maximum amount of dirty water and
has reached full line.
Empty dirty water tank.
Brush window is not latched in place.
Turn power OFF. Unplug machine and
reinstall window.
Debris channel in foot is clogged by
debris.
Clean the channel with a paper towel.
Filter clogged by debris.
Remove debris clogging the filter screen
and clean the filter.
Brush roll isn’t
turning
Brush roll is not installed properly.
Turn power OFF. Unplug machine and
follow instructions on page 10 for
replacing brush roll.
Machine is standing upright.
Recline machine to turn brush roll on.
Obstruction has caused brush roll
to stop.
Turn power OFF. Unplug machine and
remove brush window and brush roll to
remove obstruction.
Machine won’t
turn ON
Obstruction has caused brush roll to
stop and shut down machine.
Unplug machine to reset the system.
While the machine is unplugged, remove
the brush window and brush roll to
remove the obstruction before plugging
the machine back in for use.
Handle not inserted properly into
body of machine.
Remove the handle and reinsert into
the body of the machine making sure
to push down until it clicks into place.
Machine is
leaking
Cap of clean water tank is not closed
properly.
Remove the clean water tank and
reapply the cap.
Machine is
streaking
Too much water applied.
Go over area without spraying water.
Previous floorcare products used.
Contact product manufacturer regarding
how to remove.
Note:
Any other servicing should be performed by an authorized service representative.
