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Troubleshooting

Below are some of the issues you may run into. If you don’t see the issue you’re experiencing

below, visit

support.BISSELL.com

or contact Consumer Care.

WARNING

To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from

electrical outlet before performing maintenance or troubleshooting on the dock.

Problem

Possible Cause

Remedies

Machine is not

working.

Dirty water tank full or not seated

properly.

Empty and reseat tank.

Brush roll window is not latched in

place.

Reinstall brush roll window.

Machine is not reclined.

Recline machine before pressing

power button.

Reduced or no

suction

The suction path is blocked.

Clean the suction path.

The brush roll is entangled by hair and

other objects.

Clean the brush roll.

Abnormal noise in

motor operation

The suction path is blocked.

Clean the suction path.

Machine is not

charging

Adapter not connected to charging

station.

Check adapter connection to

charging base.

Dirty water tank

icon is flashing

Tank is full or not installed correctly.

Remove, empty and reinstall tank.

Brush roll icon is

flashing

The brush roll is entangled by hair and

other objects.

Clean the brush roll.

Self-cleaning cycle

button is flashing

The cleaning cycle was cut off due to

full dirty water tank.

Remove, empty and reinstall tank.

Can’t complete self-

cleaning cycle

The battery needs to be charged.

Fully charge before use.

Clean water tank is empty.

Refill tank.

Dirty water tank is full.

Empty tank.

Note:

Any other servicing should be performed by an authorized service representative.

Part Number 1631845 06/22 RevG

NOTICE

Disconnecting the battery will destroy the appliance and invalidate the warranty.

Warranty

Limited 18-month warranty, may vary by state. Visit

support.BISSELL.com

or call 1-844-383-2630 for

complete warranty information.

Every Purchase Saves Pets

™

BISSELL proudly supports BISSELL Pet Foundation® and its mission to help save homeless pets.

When you buy a BISSELL® product, you help save pets, too. We’re proud to design products that help

make pet messes, odors and pet homelessness disappear. Visit

BISSELLsavespets.com

to learn more.

Содержание CROSSWAVE HF3 3649 Series

Страница 1: ...e including videos tips support and more Want to get started right away This guide has all the information you need to set up your new product Let s take a look What s in the Box 3 User Interface 3 Assembly Charging the Battery 3 Filling the Clean Water Tank 4 Cleaning Your Floors 5 Using the Self Cleaning Cycle 6 After Cleaning Care 6 Storing Your Machine 7 Troubleshooting 8 Warranty 8 CROSSWAVE ...

Страница 2: ...aged or modified Damaged or modified batteries may exhibit unpredictable behavior resulting in fire explosion or risk of injury Do not expose battery pack or appliance to fire or excessive temperature Exposure to fire or temperature above 130 C 265 F may cause explosion Follow all charging instructions and do not charge the appliance outside of the temperature range specified in the instructions C...

Страница 3: ...n 8 Self Cleaning Cycle Activation Switch 1 Firmly insert the handle into body of machine until it clicks into place 2 Plug charging adapter into docking station 3 Plug the adapter into wall outlet 4h 4 Place on the docking station to charge 5 Fully charge machine before first use Battery icon lights will indicate charge Assembly Charging the Battery Go to support BISSELL com for assembly videos L...

Страница 4: ...or visit BISSELL com for formulas 2 The clean water tank is the top tank on the front of the machine Press down on the button at the top of the tank and pull to remove 3 Lift the flap and hold open 4 Add warm 140 F 60 C max tap water as indicated by the fill line on the tank 5 Add BISSELL formula as indicated by the fill lines on the tank and close flap 6 Insert tank by lining up bottom edge and p...

Страница 5: ...olid HI Mode Blue light solid 3 Solution will dispense automatically Make forward and backward passes to clean your floors 4 The dirty water tank indicator will flash red when tank is full or removed 5 Turn the machine OFF by pressing the power button and return machine to the upright position Cleaning with Hard Floor Sanitize Formula Please read DIRECTIONS FOR USE on Hard Floor Sanitize label Use...

Страница 6: ...k grab the front handle and pull tank out 2 Hold the top of the tank near the sides of the filter and pull up to remove 3 Use the strainer on the clean out brush to strain debris out of dirty water while pouring into a utility sink or similar waste water receptacle Dispose of debris in trash and rinse the tank 4 Remove the pleated filter from the top of the tank by pulling up 5 Wash filter with wa...

Страница 7: ... with foot Press the window down until it clicks into place 14 Reassemble the dirty water tank Note Filter must be completely dry before reinstalling 15 Insert the bottom of the tank first Pivot the top toward the machine until it clicks into place NOTICE To reduce the risk of a leaking condition do not store machine where freezing may occur Damage to internal components may result WARNING To redu...

Страница 8: ...nk icon is flashing Tank is full or not installed correctly Remove empty and reinstall tank Brush roll icon is flashing The brush roll is entangled by hair and other objects Clean the brush roll Self cleaning cycle button is flashing The cleaning cycle was cut off due to full dirty water tank Remove empty and reinstall tank Can t complete self cleaning cycle The battery needs to be charged Fully c...

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