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T

roubleshooting

Vacuum cleaner won’t turn on

possible causes 

Remedies

1.

  Power cord not plugged in 

1.

  Check electrical plug

2.

  Blown fuse/tripped breaker 

2.

  Check/replace fuse or reset breaker

 

Vacuum cleaner won’t pick up dirt

possible causes  

Remedies

1.

  Incorrect height adjustment 

1.

  Adjust powerfoot to correct height setting

2.

  Hose not attached to suction opening  

2.

  Grasp quick reach handle and firmly push 

 

 

  hose wand onto the suction opening

3.

  Crack or hole in hose 

3.

  Check hose and replace if needed

4.

  Broken or worn drive belt 

4.

  Replace drive belt, see page 11

5.

  Rotating floor brush bristles worn 

5.

  Replace brush

6.

  Rotating floor brush jammed 

6.

  Remove brush and clean debris from brush ends

7.

  Clog in vacuum 

7.

  Follow instructions on page 12 for clearing clogs

8.

  Dirt container full 

8.

  Empty dirt container

9.

  Dirt container or upper tank not installed properly 

9.

  Position correctly and lock in place

10.

  Filters are dirty 

10.

 Check and clean pre-motor and  

 

 

   post-motor filters

tools won't pick up dirt

possible causes 

Remedies

1.

  Crack or hole in hose 

1.

  Check hose and replace if needed

2.

  Clog in vacuum 

2.

  Follow instructions on page 12 for clearing clogs

3.

  Dirt container full 

3.

  Empty dirt container

4.

  Dirt container or upper tank not installed properly 

4.

  Position correctly and lock in place

5.

  Filters are dirty 

5.

  Check and clean pre-motor and  

 

  

  post-motor filters

Vacuum cleaner is difficult to push

possible causes 

Remedies

1.

  Incorrect height adjustment 

1.

  Adjust powerfoot to correct height setting

Visible dirt escaping from cleaner

possible causes 

Remedies

1.

  Dirt container full 

1.

  Empty dirt container

2.

  Filters missing or installed incorrectly 

2.

  Check pre-motor and post-motor  

 

  

  filters for correct installation

other maintenance or service not included in the manual should be performed by an  

authorized service representative.

thank you for selecting a bISSEll product.

please do not return this product to the store.          

   

for any questions or concerns, bISSEll is happy to be of service.  

contact us directly at 1-800-237-7691.

Содержание CLEANVIEW HELIX

Страница 1: ...3 Safety Instructions Product View Assembly Operation Maintenance and Care Troubleshooting Consumer Services 4 5 6 8 8 12 13 14 Replacement Parts 15 Cleanview Helix Warranty Accessories 16 14 TM U S E R S G U I D E ...

Страница 2: ...rough an expanding range of sustainable design efforts Your carpet cleaner is well made and we back it with a limited one year warranty We also stand behind it with a knowledgeable dedicated Consumer Services department so should you ever have a problem you ll receive fast considerate assistance My great grandfather invented the floor sweeper in 1876 Today BISSELL is a global leader in the design ...

Страница 3: ...lug not the cord Do not handle vacuum cleaner or plug with wet hands Do not put any object into openings Do not use with any opening blocked keep openings free of dust lint hair and anything that may reduce air flow Keep hair loose clothing fingers and all parts of body away from openings and moving parts Turn off all controls before plugging or unplugging vacuum cleaner Use extra care when cleani...

Страница 4: ...ou are familiar with allinstructionsand operating procedures Carry Handle Crevice Tool Handle Quick Release Cord Wrap Handle Release Pedal Powerfoot Stretch Hose TurboBrush Extension Wand Power Cord Furniture Protection Guard Height Adjustment Knob Dirt Container Lock n Seal Lever Headlight Combination Dusting Brush Upholstery Tool Hose Wand Hose Clip Hepa Media Filter Hose Wand Base Filter Cup Fo...

Страница 5: ...ole Tighten secure ly with a screwdriver Attach vacuum hose and tools 1 Attach the Twist n Snap hose by lining up the tabs on the base with the corresponding notches on the back of the vacuum 2 Turn the Twist n Snap hose to the right to lock the hose into place 3 Grasping the Quick Reach handle slide the end of the hose wand onto the hose wand base Snap the hose into the hose clip NOTE The Powerfo...

Страница 6: ...adjustment knob to desired setting Lowest Setting For bare floors Medium Settings For short and medium pile carpets Highest Setting For plush pile carpet 3 Place the handle in the normal cleaning position and the Powerfoot will adjust to the setting chosen NOTE You may also adjust the setting while in the normal cleaning position Operation caution Before using your vacuum make sure that the dirt c...

Страница 7: ...AUTION The rotating floor brush continues to rotate while tools are in use To reduce the risk of injury from moving parts always move the cleaner with the carrying handle at the back of the cleaner Always place vacuum cleaner on floor with handle in upright position when using tools Never place your fingers under the cleaner when it is running Never place powerfoot on furniture or uneven surfaces ...

Страница 8: ...otor filter at least once a month and clean or replace as needed 3 Replace the post motor filter every six months Note More frequent filter cleaning or replacing may be necessary if you are vacuuming new carpet fine dust or have allergy concerns Follow the instructions on the following pages to perform these simple maintenance steps Operation Maintenance and care Tip For maximum cleaning performan...

Страница 9: ... 2 Remove the dirt container as described in the previous section Grasp the filter cup located at the bottom of the dirt container lift up and out Do not try to pull circular foam filter out of the filter cup while it is still in the vacuum 3 Grasp the plastic tab on the top of the circular foam filters Twist to unlock and pull out 4 Separate the outer foam and inner pleated circular filters Wash ...

Страница 10: ...cement filters in your BISSELL Cleanview Helix 1 Unplug the cleaner from electrical outlet 2 The post motor filter assists in the filtration process to return clean air to the room It is located behind the door on the side of the vacuum When the filter becomes dirty open the door remove the filter and replace The white pleated HEPA media filter is not washable Note A basic washable post motor filt...

Страница 11: ...brush ends 6 Clean strings hair and other debris from motor pulley and drive belt areas 7 Check drive belt carefully for wear cuts or stressed areas 8 Check air passageway for obstructions Remove debris from this area Replace drive belt Use only genuine BISSELL style 9 replacement belts 32074 in your BISSELL Cleanview Helix 1 Unplug cleaner from electrical outlet 2 With rotating floor brush remove...

Страница 12: ...ase the wand or the hose 6 Remove the screw attaching the hose wand base to the vacuum Straighten the hose wand base and unclog with long narrow object such as a broom stick 7 If the clog persists follow the instructions for Checking the rotating floor brush on page 11 and inspect the air passageway for obstructions Replace light bulb Use only BISSELL Replacement Bulbs in your BISSELL CleanView He...

Страница 13: ...d lock in place 10 Filters are dirty 10 Check and clean pre motor and post motor filters Tools won t pick up dirt Possible causes Remedies 1 Crack or hole in hose 1 Check hose and replace if needed 2 Clog in vacuum 2 Followinstructionsonpage12forclearingclogs 3 Dirt container full 3 Empty dirt container 4 Dirt container or upper tank not installed properly 4 Position correctly and lock in place 5 ...

Страница 14: ...r of unit available Please record your Model Number ___________________ Please record your Purchase Date ___________________ NOTE Please keep your original sales receipt It provides proof of date of purchase in the event of a warranty claim See Warranty on page 16 for details Please register your new BISSELL product at www bissell com productregistration These items are available for purchase as a...

Страница 15: ...r Services 1 800 237 7691 Monday Friday 8 a m 10 p m ET Saturday 9 a m 8 p m ET Or visit our Website www bissell com Item Part No Part Name 1 32074 Style 9 Drive Belt 2 Pack 2 203 1297 Standard Headlight Bulb 3 203 2450 Hose Assembly 4 203 2448 Brush Dowel 5 32R9 Style 16 Inner and Outer Circular Pre Motor Filter Set 6 73K1 Style 16 Inner Circular Pre Motor Filter Set 7 69B1 Style 16 Outer Circula...

Страница 16: ...ISSELL Authorized Service Center in your area If you need information about repairs or replacement parts or if you have questions about your warranty contact BISSELL Consumer Services Website or E mail www bissell com Use the Customer Services tab Or Call BISSELL Consumer Services 1 800 237 7691 Monday Friday 8 a m 10 p m ET Saturday 9 a m 8 p m ET Or Write BISSELL Homecare Inc PO Box 3606 Grand R...

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