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13
Machine Issues
Problem
Possible Cause
Remedies
Streaking or
loss of suction
power
Brush roll window is not latched.
Reinstall brush roll window.
Debris channel in foot is clogged. Clean the channel with a paper towel.
Filter is clogged by debris and/
or is wet.
Remove debris clogging the filter screen, then
clean and dry the filter.
Brush roll is wet and dirty.
Clean and dry the brush roll.
No spray
Clean water tank is empty.
Refill tank. Follow steps on page 7.
Clean water tank is not seated
properly.
Remove and reseat tank.
Brush roll window is not latched.
Reinstall brush roll window.
Not holding trigger to spray
solution.
Hold solution spray trigger continuously
while using the machine.
Leaking
Clean water tank or lid is
damaged.
Remove tank from machine and inspect for
damage on tank and/or lid. If damage is
found, contact us.
Dirty water tank is damaged.
Remove tank from the machine and inspect
for damage. If damage is found, contact us.
Dirty water tank is full.
Empty tank.
Machine is
not charging
Charging contacts on the 3-in-1
Docking Station are dirty.
Use a cloth to wipe the gold charging contacts
on the dock. If issue persists, contact us.
Troubleshooting
Below are some of the issues you may run into. If you don’t see the
issue you’re experiencing below, visit
global.BISSELL.com
.