www.BISSELL.com
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If your BISSELL product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about
your warranty, contact BISSELL Consumer Care.
This Guarantee only applies outside of the USA and Canada. It is provided
by BISSELL International Trading Company BV (“BISSELL”).
This Guarantee is provided by BISSELL. It gives you specific rights. It is
offered as an additional benefit to your rights under law. You also have
other rights under law which may vary from country to country. You can
find out about your legal rights and remedies by contacting your local
consumer advice service. Nothing in this Guarantee will replace or lessen
any of your legal rights or remedies. If you need additional instruction
regarding this Guarantee or have questions regarding what it may cover,
please contact BISSELL Consumer Care or contact your local distributor.
This Guarantee is given to the original purchaser of the product from new
and is not transferable. You must be able to evidence the date of purchase
in order to claim under this Guarantee.
Limited Two-Year Guarantee
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL will
for two years from the date of purchase by the original purchaser repair or
replace (with new or remanufactured components or products), at BISSELL’s
option, free of charge, any defective or malfunctioning part or product.
BISSELL recommends that the original packaging and evidence of the
date of purchase be kept for the duration of the Guarantee period in case
the need arises within the period to claim on the Guarantee. Keeping
the original packaging will assist with any necessary re-packaging and
transportation but is not a condition of the Guarantee.
If for your product is replaced by BISSELL under this Guarantee, the new
item will benefit from the remainder of the term of this Guarantee
(calculated from the date of the original purchase). The period of this
Guarantee shall not be extended whether or not your product is repaired
or replaced.
*EXCEPTIONS AND EXCLUSIONS FROM
THE TERMS OF THE GUARANTEE
This Guarantee applies to products used for personal domestic use and
not commercial or hire purposes. Consumable components such as filters,
belts and mop pads, which must be replaced or serviced by the user from
time to time, are not covered by this Guarantee.
This Guarantee does not apply to any defect arising from fair wear and tear.
Damage or malfunction caused by the user or any third party whether
as a result of accident, negligence, abuse, neglect, or any other use not in
accordance with the User Guide is not covered by this Guarantee.
An unauthorised repair (or attempted repair) will void this Guarantee
whether or not damage has been caused by that repair/attempt.
Removing or tampering with the Product Rating Label on the product or
rendering it illegible will void this Guarantee.
SAVE AS SET OUT BELOW BISSELL AND ITS DISTRIBUTORS ARE NOT LIABLE
FOR ANY LOSS OR DAMAGE THAT IS NOT FORESEEABLE OR FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE
OF THIS PRODUCT INCLUDING WITHOUT LIMITATION LOSS OF PROFIT, LOSS
OF BUSINESS, BUSINESS INTERRUPTION, LOSS OF OPPORTUNITY, DISTRESS,
INCONVENIENCE OR DISAPPOINTMENT. SAVE AS SET OUT BELOW BISSELL’S
LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
BISSELL DOES NOT EXCLUDE OR LIMIT IN ANY WAY ITS LIABILITY FOR (A) DEATH
OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR THE NEGLIGENCE OF
OUR EMPLOYEES, AGENTS OR SUBCONTRACTORS; (B) FRAUD OR FRAUDULENT
MISREPRESENTATION; (C) OR FOR ANY OTHER MATTER WHICH CANNOT BE
EXCLUDED OR LIMITED UNDER LAW.
FOR AUSTRALIAN CONSUMERS ONLY:
OUR GOODS COME WITH GUARANTEES THAT CANNOT BE EXCLUDED UNDER
THE AUSTRALIAN CONSUMER LAW. YOU ARE ENTITLED TO A REPLACEMENT
OR REFUND FOR A MAJOR FAILURE AND FOR COMPENSATION FOR ANY
OTHER REASONABLY FORESEEABLE LOSS OR DAMAGE. YOU ARE ALSO
ENTITLED TO HAVE THE GOODS REPAIRED OR REPLACED IF THE GOODS FAIL
TO BE OF ACCEPTABLE QUALITY AND THE FAILURE DOES NOT AMOUNT TO A
MAJOR FAILURE.
THIS GUARANTEE IS IN ADDITION TO OTHER RIGHTS OR REMEDIES UNDER
LAW. NOTHING IN THIS GUARANTEE EXCLUDES, LIMITS OR MODIFIES ANY
LIABILITY OF BISSELL WHICH IS IMPOSED BY LAW, OR LIMITS OR MODIFIES
ANY REMEDY AVAILABLE TO THE CONSUMER WHICH IS GRANTED BY LAW.
TO MAKE A CLAIM UNDER THIS GUARANTEE CONTACT BISSELL AUSTRALIA
PTY LTD (DETAILS ABOVE). CONTACT BISSELL PRIOR TO RETURNING ANY
GOODS. WHERE AGREED, BISSELL WILL REIMBUSE REASONABLE POSTAGE /
HANDLING COSTS (IF ANY) FOR RETURNING GOODS TO BISSELL.
Guarantee
Service
NOTE:
Please keep your original sales receipt. It provides proof of date of
purchase in the event of a warranty claim.
Website:
www.BISSELL.com
Email:
Australia: [email protected]
New Zealand: [email protected]
Call:
BISSELL Consumer Care
Australia: 1-300-247-735
New Zealand: 0800-247-735
